Maintenance Technician

TN United Kingdom; Sunderland; On-site; GBP 37,000; Full time

Job summary

Join a dynamic team of engineering specialists in a field-based role where you'll install and maintain high-spec drinks dispense equipment. This exciting position offers competitive pay and the opportunity to work independently while delivering exceptional customer service. With comprehensive training provided, you'll have the chance to develop your skills in a supportive environment. Enjoy generous holiday allowances, a company vehicle, and a range of flexible benefits tailored to your needs. If you're a natural problem solver with a passion for customer satisfaction, this could be the perfect opportunity for you.

Benefits

Company Vehicle

Generous holiday allowance

Life assurance

Flexible benefits scheme

In-house training and support

Overtime opportunities

Qualifications

• Experience in a technical or engineering role.
• Ability to work independently and with tools.

Responsibilities

• Install and maintain drinks dispense equipment.
• Provide excellent customer service and support.

Skills

Problem-solving

Technical knowledge

Customer service

Mechanical installations

Electrical installations

Field service experience

Tools

Hand tools

Job description

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· Looking for a field-based engineering role where work is planned around your home postcode? And you are paid door to door, from leaving home to returning?

· A natural problem solver, skilled in an engineering or technical discipline? Someone who enjoys working with customers, who we place at the core of everything we do?

· Interested in joining our growing team of 450+ industry specialists who have installed and maintained drinks dispense equipment at over 90,000 licensed premises across the UK, including at concerts, festivals, racecourses, stadiums, and arenas.

· Ready to be welcomed into our key team of drinks dispense solutions experts who deliver excellent customer service and keep our customers pouring? At Innserve, we are One Big Team.

Working at Innserve, you'll enjoy:

• Competitive salary (£36,098.81 per annum)
• Company Vehicle: with option for personal use and fuel
• Generous holiday allowance: 23 days holiday + bank holidays + an additional 'Celebration Day'! You can also buy or sell holiday days to suit your needs.
• Amazing core benefits: Life assurance, access to the award-winning Help at hand app with GP appointments, counselling, and more, plus exclusive retail discounts.
• Personalised additional benefits: Tailor your benefits to your needs with our "All Inn" flexible benefits scheme. Receive a 'Flex Pot' to spend on additional benefits like Dental Insurance, Private Medical Insurance, Annual Gym Memberships, Critical Illness Cover, Increased Pension Contributions, Annual Travel Insurance, and more. Many options include coverage for your partner and children too!
• Development opportunities: In-house training and support to pursue external qualifications and apprenticeships.
• Opportunities to boost your earnings: Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates.

Your typical day as a Maintenance Technician: Will be fast-paced, extremely varied, and far from a typical field engineering job! Our Maintenance Technicians are our ambassadors, working with a varied range of customers. This exciting role offers the chance to install, maintain, and repair a range of high-spec drinks dispense equipment at locations planned around your home postcode. We care about our customers: you'll support them with training, guidance, and the highest levels of customer service.

You'll already have:

• A practical, flexible approach to work with experience in a technical or engineering role.
• Experience as a field service engineer.
• Experience in mechanical or electrical installations/maintenance, fault finding, plumbing, or diagnostics.
• The ability to work with tools and enjoy problem-solving technical issues.
• Determination to succeed and deliver excellence in customer experience.
• The ability to work independently.

· A full UK driving licence.

· Beer dispense/Brewery/Drinks Dispense experience is ideal but not essential as comprehensive training is given.