Maintenance Team Member-Nights

Clermont Hotel Group; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant hotel team as a Maintenance Team Member, where your dedication to service excellence will shine. In this full-time role, you'll work in a dynamic environment, ensuring guests enjoy their stay while developing your skills in hospitality. Enjoy perks like discounted hotel stays and a supportive work culture that values your growth. If you're ready to take on a fulfilling role that offers both challenges and rewards, this opportunity is perfect for you.

Benefits

Discounted hotel rates

Interest-free season ticket loans

24/7 Employee Assistance Program

Pension and Healthcare Schemes

Wagestream access

Recommend a friend scheme

Apprenticeships and accredited qualifications

Discounts through online benefits portal

Qualifications

• Passionate about delivering high service levels and eager to learn.
• Previous experience in a fast-paced service environment is preferred.

Responsibilities

• Work independently while maintaining a positive attitude.
• Deliver excellent guest experiences and build relationships.

Skills

Customer Service

Attention to Detail

Teamwork

Flexibility

Multi-tasking

Education

Hospitality Training

Accredited Qualifications

Job description

Maintenance Team Member-Nights, Full Time

Contract Type: Permanent, 39 hours per week

The Marble Arch Hotel by Thistle, located just off Oxford Street and a short wander from the West End and Hyde Park, is perfectly placed for a shopping spree, theatre trip, or walk in the park. With 692 stylish and spacious bedrooms, the latest technology, and 13 meeting rooms, we'd love you to join an exciting and vibrant team to help deliver an excellent guest experience.

The Role

Our Hotel Maintenance Team Members are dedicated professionals who enjoy working on their own initiative, demonstrate a flexible approach, and can multi-task. Most importantly, they do all this with a positive ‘can do’ attitude and a relentless drive for excellence.

What We Look For

• Passionate about delivering the highest levels of service with a desire to learn, work hard, and progress
• Comfortable in a front line role facing the public
• Empathetic and able to build relationships
• An open personality who is relaxed and natural in their interactions
• Accurate with good attention to detail
• Demonstrable desire to pursue a hospitality career
• Able to work effectively as part of a team
• Previous experience in a fast-paced service environment

What's In It For You?

• Discounted rates on hotel rooms, food, and drink across the Clermont Hotel Group
• Interest-free season ticket loans (conditions apply)
• Access to a 24/7 Employee Assistance Program
• Pension and Healthcare Schemes
• Wagestream - get access to earned salary before payday
• Generous recommend a friend scheme
• Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
• Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal