Maintenance Team Member - Nights

Clermont Hotel Group; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking dedicated Hotel Maintenance Team Members to join their vibrant team. This role offers the opportunity to work in a contemporary hotel with stunning views, where you will be part of a passionate team committed to delivering excellence in hospitality. Ideal candidates will thrive in a customer-facing role, demonstrating flexibility, empathy, and attention to detail. With a variety of perks including discounted rates, interest-free loans, and access to an Employee Assistance Program, this position is perfect for those looking to grow their career in a supportive environment.

Benefits

Discounted hotel rates

Interest-free season ticket loans

24/7 Employee Assistance Program

Pension and Healthcare Schemes

Wagestream access

Recommend a friend scheme

Apprenticeships and accredited qualifications

Retailer discounts and cashback

Qualifications

• Passionate about service and eager to learn and progress in hospitality.
• Experience in fast-paced service environments is essential.

Responsibilities

• Deliver exceptional service with a positive attitude.
• Build relationships and work effectively within a team.

Skills

Customer Service

Attention to Detail

Teamwork

Flexibility

Empathy

Education

Hospitality Training

Accredited Qualifications

Job description

Would you like to work in a spacious, contemporary hotel close to World Heritage Sites; Tower Bridge and The Tower of London? The Tower Hotel is a 4 star deluxe Hotel overlooking the Thames, next to Tower Bridge. The hotel's 801 bedrooms, restaurants, bars and 19 meeting rooms benefit from stunning views over Tower Bridge and St Katharine Docks.

The Role

Our Hotel Maintenance Team Members are dedicated professionals who enjoy working on their own initiative, demonstrate a flexible approach and can multi-task. Most importantly, they do all this with a positive ‘can do’ attitude and a relentless drive for excellence.

What we look for

• Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
• Comfortable in a front line role facing the public
• Empathetic and able to build relationships
• An open personality who is relaxed and natural in their interactions
• Accurate with good attention to detail
• Demonstrable desire to pursue a hospitality career
• Able to work effectively as part of a team
• Previous experience in a fast-paced service environment

What's in it for you?

• Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
• Interest free season ticket loans (conditions apply)
• Access to a 24/7 Employee Assistance Program
• Pension and Healthcare Schemes
• Wagestream - get access to earned salary before payday
• Generous recommend a friend scheme
• Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
• Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal