Maintenance Team Member-Nights

ZipRecruiter; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in hospitality seeks dedicated Hotel Maintenance Team Members to join their vibrant team. This role offers the opportunity to work in a dynamic environment, where your passion for service and hospitality can shine. You'll be part of a team that values excellence and a positive attitude, ensuring guests enjoy their stay to the fullest. With a prime location in London, this position not only promises a rewarding experience but also offers great development opportunities and a range of attractive perks. If you're looking to build a career in hospitality, this is the perfect chance to grow and thrive in an exciting atmosphere.

Benefits

Discounted hotel rates

Interest free season ticket loans

24/7 Employee Assistance Program

Pension and Healthcare Schemes

Wagestream

Paid volunteering days

Generous recommend a friend scheme

Apprenticeships and accredited qualifications

Access to discounts and cashback

Recognition program

Qualifications

• Experience in fast-paced service environments is essential.
• Passion for hospitality and delivering excellent service.

Responsibilities

• Maintain high service standards in a hotel setting.
• Work independently and as part of a team to ensure guest satisfaction.

Skills

Customer Service

Attention to Detail

Teamwork

Multi-tasking

Flexibility

Education

Hospitality Training

Accredited Qualifications

Job description

Job Description

The Cumberland draws inspiration from the capital's love of contemporary music, with a harmonious fusion of comfort and service. In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it's the perfect base for a rocking time in London. You'll be close to famous shopping districts, museums and historic landmarks, while a London Underground station is just around the corner, making further exploration a breeze. With 1019 rooms, bars, a restaurant, meeting rooms and all-modern, accessible facilities, The Cumberland is the perfect destination for leisure and business travellers. Looking for an authentic music hotel experience? The Cumberland invites everyone to the best show in town!

The Role:

Our Hotel Maintenance Team Members are dedicated professionals who enjoy working on their own initiative, demonstrate a flexible approach and can multi-task. Most importantly they do all this with a positive 'can do' attitude and a relentless drive for excellence.

What we look for:

• Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
• Comfortable in a front line role facing the public
• Empathetic and able to build relationships
• An open personality who is relaxed and natural in their interactions
• Accurate with good attention to detail
• Demonstrable desire to pursue a hospitality career
• Able to work effectively as part of a team
• Previous experience in a fast paced service environment

What's in it for you?

• Great development opportunities
• Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
• Interest free season ticket loans (conditions apply)
• Access to a 24/7 Employee Assistance Program
• Pension and Healthcare Schemes
• Wagestream - get access to earned salary before payday
• Paid volunteering days
• Generous recommend a friend scheme
• Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
• Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
• Great Recognition program
• ...and many more!