Maintenance Team Leader: Keep Hotels Guest-Ready & Seamless

Village Hotels - Solihull - Maintenance; Birmingham; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Health & Wellness membership

Discounted overnight stays from £35

Friends & Family discounted stays from

50% discount on Food & Drink

Job summary

Village Hotel Club seeks a Maintenance Team Leader to keep our hotels and leisure clubs in top condition, addressing issues in guest rooms, pools, gyms, and public areas. You will lead a small team, quickly diagnose problems, and coordinate with contractors for cost-efficient outcomes.

We value proactive problem solving, strong customer service, and the ability to work under pressure while training others and upholding Village Hotels’ high standards.

Qualifications

• General maintenance experience.
• Delivery of excellent customer service.
• Ability to show others what a good job looks like.
• Proactive, quick thinking and adept at identifying and fixing maintenance issues.
• Build good relationships with contractors and suppliers to ensure cost-effective outcomes.
• Ability to work well under pressure.
• A team player, working hand in hand with other departments.

Responsibilities

• Maintain guest rooms and public spaces to ensure their condition is faultless.
• Ensure pool areas and gym facilities operate seamlessly.
• Collaborate with other departments to deliver Village Hotels’ standards.

Skills

Maintenance

Customer service

Leadership

Problem solving

Communication

Team player

Contractor relations

Job description

Village Hotel Club seeks a Maintenance Team Leader to keep our hotels and leisure clubs in top condition, addressing issues in guest rooms, pools, gyms, and public areas. You will lead a small team, quickly diagnose problems, and coordinate with contractors for cost-efficient outcomes.

We value proactive problem solving, strong customer service, and the ability to work under pressure while training others and upholding Village Hotels’ high standards.