Maintenance Team Leader

AccorHotel; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hotel company seeks a Maintenance Team Leader in London. In this key role, you'll ensure a safe and functional environment by overseeing facility management, maintenance projects, and team supervision while enhancing your career through diverse opportunities and training programs.

Benefits

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies

Opportunity for talent development and growth

Contribution to Corporate Social Responsibility activities

Qualifications

• Relevant building maintenance experience is an asset.
• Fluency in English; additional languages are a plus.

Responsibilities

• Install, troubleshoot, repair and maintain hotel facilities.
• Manage and supervise maintenance projects and team members.
• Conduct regular safety and maintenance inspections.

Skills

Interpersonal skills

Problem solving

Job description

Maintenance Team Leader
You perform highly diversified duties to install, troubleshoot, repair and maintain the property’s facilities and equipment to ensure a safe and functional environment for the guests.
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Green Key
What you will be doing:

Operations

• To Deputies in absence of Head of Department
• Effectively handle and resolve any emergencies or/and guest problems or complaints that may arise and keep Management informed.
• Supervise working shift’s processes and ensure on a daily basis that all team members adhere to standards and procedures.
• As a Team Leader you will be a role model, sharing your expertise and continually inspiring and motivating the maintenance team.
• Build strong relationships and liaise with all other departments.
• Carries out repair work as required, following specifications and to handle any unexpected problems as a priority.
• Implements the corrective action plans as communicated by the Maintenance Manager.
• Follows the preventive maintenance program to anticipate and avoid problems from occurring in the hotel’s technical installations.
• Applies water hygiene procedures.
• Supporting Health & Safety manager with daily / Weekly / Monthly task.
• Conducts fire refresher-training programs periodically and to ensure that the hotel and department’s fire procedure is understood by all team.
• Conduct regular department stock check and order accordingly.
• Liaise and organize external contractor as and when needed with advice of Departmental Head General/ Administration
• Ensures you read the hotels employee handbook, have an understanding of, and adhere to the hotels rules and regulations and in particular, the policies and procedures relating to Maintenance and H&S.
• Responds to any changes in the department as dedicated by the needs of the company or hotel.
• Any suspicious activity or anything unusual to be reported immediately to the Security/Duty Manager.
• Be flexible, extend and carry out job duties including redeployment to alternative areas if required.
• Be flexible with the rota; be available to cover shifts over the weekend or during the night in emergency.
• Reporting and actioning immediately anything which considered being a health and safety hazard.
• Display sound and logical decision making.

Talent & Culture

• Report for duty punctually wearing the correct uniform respecting the personal presentation standards.
• Be able to promote the brand philosophy through his exemplary behaviors and communication skills.
• Assists in the training of talents, ensuring that they have the necessary skills to perform their duties with the maximum efficiency and productivity, and to ensure a quality operation.
• Displays a polite and professional attitude to internal and external guests as well as colleagues and superiors.

Other

• To be aware and be part of ESG programme.
• Actively contribute to the qualitative and quantitative targets of the department.

Job Description

Maintenance Team Leader
You perform highly diversified duties to install, troubleshoot, repair and maintain the property’s facilities and equipment to ensure a safe and functional environment for the guests.
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Green Key
What you will be doing:

Operations

• To Deputies in absence of Head of Department
• Effectively handle and resolve any emergencies or/and guest problems or complaints that may arise and keep Management informed.
• Supervise working shift’s processes and ensure on a daily basis that all team members adhere to standards and procedures.
• As a Team Leader you will be a role model, sharing your expertise and continually inspiring and motivating the maintenance team.
• Build strong relationships and liaise with all other departments.
• Carries out repair work as required, following specifications and to handle any unexpected problems as a priority.
• Implements the corrective action plans as communicated by the Maintenance Manager.
• Follows the preventive maintenance program to anticipate and avoid problems from occurring in the hotel’s technical installations.
• Applies water hygiene procedures.
• Supporting Health & Safety manager with daily / Weekly / Monthly task.
• Conducts fire refresher-training programs periodically and to ensure that the hotel and department’s fire procedure is understood by all team.
• Conduct regular department stock check and order accordingly.
• Liaise and organize external contractor as and when needed with advice of Departmental Head General/ Administration
• Ensures you read the hotels employee handbook, have an understanding of, and adhere to the hotels rules and regulations and in particular, the policies and procedures relating to Maintenance and H&S.
• Responds to any changes in the department as dedicated by the needs of the company or hotel.
• Any suspicious activity or anything unusual to be reported immediately to the Security/Duty Manager.
• Be flexible, extend and carry out job duties including redeployment to alternative areas if required.
• Be flexible with the rota; be available to cover shifts over the weekend or during the night in emergency.
• Reporting and actioning immediately anything which considered being a health and safety hazard.
• Display sound and logical decision making.

Talent & Culture

• Report for duty punctually wearing the correct uniform respecting the personal presentation standards.
• Be able to promote the brand philosophy through his exemplary behaviors and communication skills.
• Assists in the training of talents, ensuring that they have the necessary skills to perform their duties with the maximum efficiency and productivity, and to ensure a quality operation.
• Displays a polite and professional attitude to internal and external guests as well as colleagues and superiors.

Other

• To be aware and be part of ESG programme.
• Actively contribute to the qualitative and quantitative targets of the department.

Qualifications

Your experience and skills include:
Relevant building maintenance experience is an asset
Strong interpersonal and problem solving abilities
Highly responsible & reliable

Additional Information

Experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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Created on 25/06/2025 by TN United Kingdom