Maintenance Support Administrator — Engineering Team

Tech People; Grays; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

20 days holiday + Bank Holidays

Office-based role in Orsett, Essex

Supportive team and career prospects

Job summary

Tech People in Grays, England is seeking a Maintenance Support Administrator to join a busy engineering team based in Orsett, Essex. The role offers a basic salary of £28,865, a 35-hour working week, and a structured, supportive office environment.

The successful candidate will handle client inquiries, quotations, scheduling, and coordination with engineers and suppliers, ensuring smooth day-to-day operations of the maintenance department.

Qualifications

• Previous administration experience.
• Excellent organisational skills with the ability to manage multiple tasks.
• Strong communication skills and a professional telephone manner.
• Good working knowledge of Microsoft Office.
• High attention to detail.
• A proactive attitude and willingness to take ownership of workload.
• Experience in construction, engineering or maintenance is desirable but not essential.

Responsibilities

• Acting as the first point of contact for client enquiries and providing updates on engineer attendance and project progress.
• Preparing and issuing quotations for maintenance agreements and remedial works.
• Scheduling engineers' site visits and managing Outlook calendars.
• Chasing engineers for service reports following site visits.
• Tracking delivery and collection of refrigerant cylinders.
• Updating and issuing mechanical service sheets to clients.
• Liaising with manufacturers and assisting with ordering materials.
• Providing general administrative support to the maintenance department.

Skills

Administration

Organisational skills

Communication skills

Tools

Microsoft Office

Job description

Tech People in Grays, England is seeking a Maintenance Support Administrator to join a busy engineering team based in Orsett, Essex. The role offers a basic salary of £28,865, a 35-hour working week, and a structured, supportive office environment.

The successful candidate will handle client inquiries, quotations, scheduling, and coordination with engineers and suppliers, ensuring smooth day-to-day operations of the maintenance department.