Maintenance Service Engineer

Willis Towers Watson; Ipswich; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company is seeking a multi-skilled engineer to ensure effective maintenance of building engineering services. This role will involve working both individually and as part of a team, carrying out maintenance tasks on equipment such as heating systems, air conditioning, and electrical distribution. Candidates should possess a mechanical/electrical apprenticeship, show strong commitment to health and safety standards, and demonstrate excellent communication and problem-solving skills.

Qualifications

• Experience in large office environments is essential.
• GasSafe and FGAS regulations knowledge is desirable.
• Knowledge of HSG274 and water distribution systems is beneficial.

Responsibilities

• Join full-time in-house maintenance team, including weekend work.
• Perform reactive and planned maintenance to all building services.
• Participate in out-of-hours call-out procedures.

Skills

Problem-solving

Analytical ability

Communication skills

Self-discipline in time management

Education

Mechanical/Electrical approved Apprenticeship

Knowledge of Health & Safety standards (NVQs/CITB/IOSH/NEBOSH)

Health & Safety courses related to building services

Tools

BMS & Controls Systems

Microsoft applications (Outlook, Word, Excel, PowerPoint)

CAD (basic operation)

Job description

WTW Maintenance services engineers are responsible for ensuring the cost-effective, environmentally conscious maintenance of all building engineering services and contributing to sustainable designs within our buildings.

Areas of responsibility include, but are not limited to, equipment and materials involved with heating, boilers, pumps, building chillers, lighting, ventilation, air-conditioning and distribution systems, electrical distribution and UPS systems, standby generators, water supply distribution, sanitation, employee & public health, fire protection systems, safety systems, lifts & escalators operations, and building operation with BMS control systems.

The Role:

Principal Accountabilities & Conduct Risk:

• Put the interests of our clients and the integrity of the market at the heart of your work.

Principal Duties/Responsibilities:

A multi-skilled engineer (mechanically qualified) is required:

• To join an established full-time ‘in-house’ maintenance team, including weekend work when required.
• Undertaking all aspects of building services maintenance, working on a wide variety of plant.
• Operational knowledge of BMS systems (Johnson Controls and Simmtronics Lighting advantageous).
• Responsibilities include reactive and planned maintenance to all Building Services.
• Participation in out-of-hours call-out procedures.
• Interaction with building users at all levels and third-party service providers is required.

The Requirements:

Candidates will need to demonstrate evidence of the following:

• Mechanical/Electrical approved Apprenticeship with experience in large office environments.
• GasSafe and FGAS regulations knowledge is desirable.
• Knowledge of HSG274 and training on water distribution systems (ACOP L8, Cooling Towers desirable).
• Knowledge of BMS & Controls Systems use.
• LV/UPS/Generator experience within a building services environment.
• Problem-solving & analytical ability within the building services environment.
• Communication skills at all levels.
• The ability to work as part of a team or individually.
• Knowledge of Health & Safety standards and legislation (NVQs/CITB/IOSH/NEBOSH).
• Health & Safety courses related to building services, WAH, IPAF, PASMA, PUWER, MH, COSHH, etc.
• Proficiency in Microsoft applications – Outlook, Word, Excel, PowerPoint, and general IT competency & numeracy.
• Ability to read technical drawings, basic operation use of CAD.
• Self-discipline in time management.

Equal Opportunity Employer

We believe diversity makes us stronger. Our workforce reflects the markets we serve, fostering an inclusive culture where colleagues feel valued and empowered. We are committed to equal employment opportunity, providing adjustments and accommodations throughout the application and employment process. For assistance, please email [e-mail].