Maintenance Operative

Bupa; Nog Tow; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Free meal on every shift

28 days holiday

Pension plans

Job summary

Bupa is hiring a Maintenance Operative to keep our Hutton Village facilities fully functional and compliant. You will maintain buildings, electrical, plumbing, and safety systems, while supporting refurbishment programs and ensuring high standards of care environment for residents.

The role requires a full driving licence, relevant building services qualifications, and the ability to work in a multi-disciplinary team. A flexible, customer-focused approach is essential.

Qualifications

• Solid maintenance experience in a care home or similar environment.
• Knowledge of building services including heating, water distribution, ventilation, electrical, plumbing.
• Good understanding of safety, health, and statutory requirements.

Responsibilities

• Maintain buildings and equipment to a high standard.
• Perform safety checks and document results in digital systems.
• Co-ordinate with approved contractors for repairs and quotes.
• Support refurbishment and capex programs with minimal disruption to residents.
• Assist with induction of new colleagues on emergency procedures and safety.
• Cover regional maintenance tasks within reasonable travel distance.

Skills

Building maintenance

Electrical systems

Plumbing

Painting & decorating

Computer literate

Customer service

Teamwork

Flexible to demands

Education

City & Guilds / BTEC / ONC / HNC in building services

Tools

Bupa compliance software

Job description

Hutton Village has well trained, experienced staff who strive to provide a high standard of residential and nursing care, convalescence, palliative care and respite. Round the clock care and support are delivered with a warm and compassionate approach promoting the dignity, respect and independence of each individual at all times. Originally the village school, the home is decorated to a high standard and is homely and comfortable. There is a lovely garden with lots of sunny and shady places to sit and enjoy, including a pond and a sensory garden. There is a number of choices of bedrooms, all are ensuite, and many enjoy views of the garden and surrounding countryside. The rooms are fully equipped, however, residents are encouraged to bring their own personal possessions if they choose, to ensure they feel at home. The in-house chef provides nutritionally balanced meals for residents and always offers both a cold and hot option at each mealtime. Residents can enjoy a variety of snacks and cakes throughout their day. The team are happy to discuss individual dietary requirements and preferences. They have a well-developed programme of activities led by activities coordinators, and there are regular entertainers such as musicians, visits from Pet Therapy dogs, a monthly church service, quizzes, games, films and individually tailored sessions. We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. As a Maintenance Operative, your primary responsibility will be ensuring that our facilities remain fully functional. You will maintain buildings and equipment effectively while complying with all relevant Bupa Standard Operating Procedures, legislation, and industry best practices. Your role is crucial in ensuring our accommodation meets Bupa's cultural and brand values. You'll help us make health happen by:

• Ensuring that all health and safety and compliance checks are carried out using the provided digital systems as per the timescales directed by Bupa Standard Operating Procedures and by Bupa compliance management tools and software
• Action and close any tasks attributed to the Maintenance Manager or home highlighted on Bupa compliance management tools and software
• Ensure that safety and cleanliness within the care home and grounds is to the satisfaction of Environmental Health, local Fire Authority requirements, Legionella Risk Assessment requirements and Health & Safety regulations etc
• Ensure that all necessary maintenance and repair tasks are completed to a high standard, in a timely manner and offer value for money whilst ensuring internal decoration continues to meet the organisations vision regarding first impressions
• Ensure regular review of residents' preferences in relation to their personal space is documented and actioned
• Report defects, obtain quotes and manage repairs using Bupa approved contractors, complying at all times with Bupa's Standard Operating Procedures
• Report irreparable defects to Home Manager or Property/Maintenance Manager as appropriate
• Manage Care Home elements of any refurbishment programme and capex programme of works ensuring minimal disruption to residents, visitors and staff
• Ensure that all tools and equipment are maintained and safely secured at all times
• Assist with induction of new colleagues with regard to the operation of emergency exits, fire points and evacuation procedures, keeping a record of all instructions given as required by the Home Manager, especially where the use of equipment is involved
• Although you will be located within a home there may be a requirement to provide maintenance support to a local Care Homes within a reasonable distance (no more than 1hr from normal place of work) as and when required to provide a comprehensive regional maintenance support. A good understanding of building services including, heating, hot and cold-water distribution, ventilation, electrical distribution, and plumbing
• Sound understanding of building fabric and its maintenance
• Practical experience of planned maintenance systems and record keeping
• Knowledge of relevant statutory requirements and experience of compliance
• A full driving licence
• A building/electrical/plumbing qualification (City & Guilds, BTEC, ONC, HNC etc) or a minimum of 3 years hand on experience in property maintenance and general repairs where possible
• Ability to work as part of a multi-disciplinary team
• Computer literate
• Good Customer service skills
• Be flexible to meet changing demands within the care home
• Practical ability and experience in painting and decorating

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Wagestream - Have early access to up to 40% of your earned wages within minutes
• 28 days holiday
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
• Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Free meal on every shift
• Interest-free annual travel loan to enable the purchase of public transport annual season tickets
• We offer a range of Bupa pension plans - find out more on our career site
• Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.

Time Type: Full time