Maintenance Operative

Vita Group; Newcastle upon Tyne; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Annual bonus

Holidays 28 days incl. bank holidays

Perkbox access

Pension (Royal London)

Parties & events

Recognition programmes

Career development

Wellbeing support (24/7)

Job summary

Vita Group operates premium Vita Student properties in the UK, providing luxury, high-standard student living with a customer-focused service. The Maintenance Operative role is customer-facing and vital for keeping building facilities running smoothly, with responsibility for responding to issues and performing preventative and corrective maintenance.

Working hours are 9am–6pm, Monday to Friday, with overtime opportunities during peak periods.

Qualifications

• Experience delivering preventive and corrective fire alarm maintenance.
• Strong maintenance skills across general building facilities.
• Knowledge of safety regulations and compliance.

Responsibilities

• Respond to maintenance requests for plumbing, electrical, heating/cooling, lighting and furniture.
• Carry out Planned Preventative Maintenance (PPM).
• Inspect residence facilities and perform scheduled maintenance tasks.
• Carry out general repairs such as leaky plumbing, damaged doors or fixtures.
• Replace flooring, repair furniture, and touch up painting/decorating.
• Maintain outdoor areas (grass, hedges) and ensure safety compliance.

Skills

Fire alarm maintenance

Fire safety compliance

IT literate

Maintenance planning

Job description

Day Time Shifts

Newcastle, Strawberry Place

Salary

£28,500 plus performance related bonus and generous benefits (please see below).

Contract

Permanent, full-time. A minimum commitment of 42.5 hours per week

Required Days of Work

Monday - Friday

Working Hours

Between 9am-6pm

Overtime

We occasionally offer overtime opportunities, particularly over the summer months during our student turn-around season. These additional hours help us maintain the exceptional service and support our residents expect.

Vita Student's next-level apartment design offers a variety of studios to suit our students lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. Our Maintenance Operative play a critical function, ensuring the smooth running of operational building facilities. This is a customer-facing environment where you will be responsible for maintaining Vita Student’s highest building standards.

Our Maintenance Operatives

• Respond to maintenance requests, promptly addressing student and staff reports of issues with plumbing, electrical, heating/cooling, lighting, furniture, and other equipment.
• Planned Preventative Maintenance (PPM)
• Conduct regular inspections of residence facilities to identify potential issues and performing scheduled maintenance tasks
• General repairs, such as fixing minor issues like leaky plumbing, broken fixtures, damaged doors, and wall repairs.
• Performing minor tasks like replacing flooring, repairing furniture, and touch-up painting & decorating.
• Ground works, maintaining the upkeep of outdoor areas such as grass-cutting & hedge-trimming/shaping.
• Safety compliance. Adhering to all safety regulations and procedures when performing maintenance tasks.

Professional Experience

Who we want to join our team

• Experienced delivering preventive and corrective fire alarm and firefighting system maintenance
• Skilled across a variety of maintenance functions
• Well-versed in delivering Planned Preventative Maintenance (PPM) within a similar environment.
• Demonstrable understanding and adherence of safety compliance regulations and procedures.
• IT literate

Personal Characteristics

• Vita Student operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.
• Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.
• Strong organisational and leadership qualities with an ability to remain calm under pressure.
• Adaptability, creativity & positivity.
• Resilience, with an ability to effectively navigate unexpected situations.
• Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.

Why work for us

Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits:

Annual Bonus:

Calculated & rewarded subject to achieving targets set against Key Performance Indicators (KPI's): Reducing external contractor call-outs fees, meeting pre-set Service Level Agreements (SLA's), preventative maintenance management, feedback and building compliance.

Holidays

Holidays – Holidays are paid on a pro-rata basis which is reflective of hours worked. Customer Service Assistants will receive 28days paid holiday including England & Wales Bank Holidays, pro-rata.

Perkbox

Perkbox – All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as; cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday – there’s something to suit everyone!

Royal London Pension

Royal London Pension – We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.

Parties & Events

Parties & Events – We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together.

Recognition Programmes

Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc.

Career Development

Career Development – Whether your Vita career is a medium or long-term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes.

24/7 Employee Assistance

24/7 Employee Assistance – The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to a confidential service; offering support and guidance for personal or work-related issues that may be impacting wellbeing.

Right to Work & DBS

All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks.

Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.