Maintenance Operative

Vita Student; Newcastle upon Tyne; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Annual bonus

28 days holidays pro-rata

Perkbox access

Pension – Royal London

Parties & events

Career development

24/7 Employee Assistance

Job summary

Vita Student in Newcastle is seeking a Maintenance Operative to keep residential facilities in top condition. You will respond to maintenance requests, perform planned maintenance, inspections, and general repairs in a customer‑facing environment.

The role is day shifts, Monday to Friday, 9am–6pm, with a minimum 42.5 hours weekly and occasional overtime in peak seasons. A permanent, full‑time contract with a salary of £28,500 plus performance bonus and generous benefits.

Qualifications

• Experience delivering preventive and corrective fire alarm and firefighting system maintenance.
• IT literate with ability to use building management and maintenance systems.

Responsibilities

• Respond to maintenance requests, addressing issues with plumbing, electrical, heating/cooling, lighting, furniture and equipment.
• Planned Preventative Maintenance (PPM).
• Conduct regular inspections of residence facilities to identify issues and perform maintenance tasks.
• General repairs such as fixing leaks, damaged fixtures, doors and walls.
• Perform tasks like replacing flooring, repairing furniture and touch-up painting.
• Grounds work: lawn care and hedge trimming.
• Ensure safety compliance and follow regulations.

Skills

Fire alarm maintenance

Firefighting systems

IT literacy

Job description

Day Time Shifts

Newcastle, Strawberry Place

Salary

£28,500 plus performance related bonus and generous benefits (please see below).

Contract

Permanent, full-time. A minimum commitment of 42.5 hours per week

Required Days of Work

Monday - Friday

Working Hours

Between 9am-6pm

Overtime

We occasionally offer overtime opportunities, particularly over the summer months during our student turn-around season. These additional hours help us maintain the exceptional service and support our residents expect.

Vita Student's next-level apartment design offers a variety of studios to suit our students lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. Our Maintenance Operative play a critical function, ensuring the smooth running of operational building facilities. This is a customer-facing environment where you will be responsible for maintaining Vita Student’s highest building standards.

Our Maintenance Operatives

• Respond to maintenance requests, promptly addressing student and staff reports of issues with plumbing, electrical, heating/cooling, lighting, furniture, and other equipment.
• Planned Preventative Maintenance (PPM)
• Conduct regular inspections of residence facilities to identify potential issues and performing scheduled maintenance tasks
• General repairs, such as fixing minor issues like leaky plumbing, broken fixtures, damaged doors, and wall repairs.
• Performing minor tasks like replacing flooring, repairing furniture, and touch-up painting & decorating.
• Ground works, maintaining the upkeep of outdoor areas such as grass-cutting & hedge-trimming/shaping.
• Safety compliance. Adhering to all safety regulations and procedures when performing maintenance tasks.

Who we want to join our team

• Experienced delivering preventive and corrective fire alarm and firefighting system maintenance
• Skilled across a variety of maintenance functions
• Well-versed in delivering Planned Preventative Maintenance (PPM) within a similar environment.
• Demonstrable understanding and adherence of safety compliance regulations and procedures.
• IT literate

Personal Characteristics

• Vita Student operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.
• Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.
• Strong organisational and leadership qualities with an ability to remain calm under pressure.
• Adaptability, creativity & positivity.
• Resilience, with an ability to effectively navigate unexpected situations.
• Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.

Why work for us

Benefits

• Annual Bonus: Calculated & rewarded subject to achieving targets set against Key Performance Indicators (KPI's): Reducing external contractor call-outs fees, meeting pre-set Service Level Agreements (SLA's), preventative maintenance management, feedback and building compliance.
• Holidays – Holidays are paid on a pro-rata basis which is reflective of hours worked. Customer Service Assistants will receive 28days paid holiday including England & Wales Bank Holidays, pro-rata.
• Perkbox – All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday – there’s something to suit everyone!
• Royal London Pension – We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.
• Parties & Events – We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together.
• Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc.
• Career Development – Whether your Vita career is a medium or long-term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes.
• 24/7 Employee Assistance – The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to a confidential service; offering support and guidance for personal or work-related issues that may be impacting wellbeing.

Right to Work & DBS

All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks.

Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.