Maintenance Operations Manager

Dove & Hawk, incorporated; Greater London; On-site; GBP 50,000 - 65,000; Full time

Job summary

Dove & Hawk, incorporated is seeking a Maintenance Operations Manager to oversee cross-functional building operations across a Canary Wharf portfolio. You will coordinate internal and external contractors, ensure health and safety compliance, and support both the maintenance and commercial teams to keep properties to the highest standards.

Responsibilities include budget monitoring, reporting on project performance, reviewing FRA and fire safety checks, and maintaining as-built plans.

Qualifications

• Minimum 5 years as Facilities/Project Manager in commercial settings.
• Experience coordinating contractors and maintenance teams.
• Strong knowledge of HVAC, electrical, fire safety systems.
• RAMS/risk assessments experience.

Responsibilities

• Organising internal and external contractors.
• Inspections/checks of vacant and occupied buildings.
• Assisting with daily operations of a building, ensuring compliance with health and safety regulations, and maintaining building standards.
• Dealing directly with procurement for project materials.
• Communicating with leaseholders/tenants and service providers to ensure effective operations.
• Preparing reports on project performance.
• Providing operational support to the commercial team, including tenders and pre-tender meetings.
• Monitoring budgets, preparing reports on expenditure.
• Reviewing FRA's and implementing required changes; conducting regular fire safety checks.
• Reviewing and understanding of 'as built' plans; investigating leaks and other issues.
• Updating Asbestos register; delivering RAMS and method statements.

Skills

Team communication

Facilities management

Materials & tools knowledge

Time management

Problem solving

Education

CSCS supervisor card

IOSH / RO SPA / NEBOSH

First Aid at work

Construction/Facilities NVQ or diploma

Construction Project Mgmt qualification

Job description

We are delighted to be partnering with a well-established and growing global property investment company in the heart of Canary Wharf to recruit a Maintenance Operations Manager. Our client manages a diverse and high value portfolio spanning residential, commercial, hotel and mixed-use assets which the business is responsible for maintaining, repairing and refurbishing. This role will work closely with the maintenance and commercial teams to ensure smooth operations.

Key Responsibilities

• Organising internal and external contractors.
• Inspections/checks of vacant and occupied buildings.
• Assisting with the daily operations of a building, ensuring compliance with health and safety regulations, and maintaining building standards.
• Dealing directly with the procurement team for project materials.
• Communicating with leaseholders/tenants, service providers, and other maintenance teams/landlords to ensure effective operations.
• Preparing reports on project performance.
• Providing operational support to the commercial team, including assisting with tenders and pre-tender meetings.
• Monitoring budgets, preparing reports on expenditure.
• Reviewing of FRA's and implementing the required changes. Carrying out fire safety checks regularly across the portfolio.
• Reviewing and understanding of 'as built' plans.
• Investigating leaks and general issues.
• Updating Asbestos register.
• Delivering of RAMS and method statements (Risk Assessments).
• Good understanding of Heating, ventilation, and air conditioning (HVAC). Plumbing and drainage. Electrical wiring, lighting, and power distribution. Fire alarms and security systems. Building management systems (BMS). Fire door inspections.
• Monitor key performance indicators (KPIs) to assess operational performance.
• Implementing Planned Preventative Maintenance (PPM's).

Skills and experience

• Strong team player with excellent communication skills.
• Knowledge of construction materials, tools and equipment.
• Must have at least 5 years' previous experience as a Facilities Manager or project manager with a Commercial background.
• Time management skills.
• Problem-solving and abilities to support the teams.

Qualifications

• CSCS Card Manager/supervisors - Red, Black or Gold required.
• Minimum of IOSH, ROSPA or NEBOSH Certificate.
• First Aid at work.
• Construction or Facilities NVQ or diploma.
• Construction Project Management Qualification

Package

• Full time office/site based, 40 hours per week.
• Mon-Fri (8am to 5pm). Overtime and weekend work may be required.
• £50,000-£65,000 DOE