Maintenance Operations Coordinator

Beauparc; Chester; On-site; GBP 22,000 - 30,000; Full time

Job summary

Panda is seeking a highly organised Maintenance Administrator in Bromborough to support day-to-day coordination of our equipment maintenance operations. You will monitor the helpdesk, schedule work for engineers and subcontractors, and keep customers informed from request to completion.

The role requires excellent organisation, accurate system administration, and the ability to communicate with customers, engineers, suppliers and internal teams.

Qualifications

• Experience in an administration, coordination or maintenance-support role.
• Experience planning and organising maintenance tasks or engineering workloads.
• Strong organisational skills and the ability to manage competing priorities.
• A proactive approach to following up outstanding work and resolving problems.
• Excellent customer service and communication skills.
• Strong attention to detail and a high level of data-entry accuracy.
• Confidence using CRM, ERP or maintenance-management systems and Microsoft Office.
• Clear communication with customers, engineers, suppliers and colleagues at all levels.
• Resilient and flexible, able to work under pressure.
• Ability to use own initiative and make timely decisions.

Responsibilities

• Assist in planning and monitoring maintenance schedules.
• Schedule work for internal engineers and external subcontractors.
• Monitor the Equipment Helpdesk and respond to maintenance requests.
• Keep customers updated through maintenance and repair processes.
• Maintain records of inspections, servicing and repairs.
• Process quotations, purchase orders and invoices.
• Update AMCS and internal systems accurately.
• Aid equipment mobilisations with the Equipment Maintenance Manager.
• Build relationships with customers, account managers and suppliers.

Skills

Administration

Coordination

Maintenance planning

Customer service

Data-entry accuracy

Microsoft Office

CRM software

ERP systems

Communication

Problem solving

Tools

Microsoft Office

CRM software

ERP systems

Job description

Panda is seeking a highly organised Maintenance Administrator in Bromborough to support day-to-day coordination of our equipment maintenance operations. You will monitor the helpdesk, schedule work for engineers and subcontractors, and keep customers informed from request to completion.

The role requires excellent organisation, accurate system administration, and the ability to communicate with customers, engineers, suppliers and internal teams.