Maintenance Manager

Bespoke Hotels; Kingswear; On-site; GBP 38,000 - 54,000; Full time

Benefits offered by this job

Meals on duty

Spa deals

Employee Assistance program (TBC)

Additional days leave on anniversary

Employee of the Month

Free staff parking

Mental Health Ambassador

Job summary

Bespoke Hotels at Noss on Dart in Dartmouth is seeking a hands-on Maintenance/Facilities Manager to oversee daily maintenance across the hotel and grounds, prioritise repairs, and ensure safety and high standards for guests.

You will lead the maintenance team, plan preventive programmes, manage budgets and supplier relationships while delivering a calm, luxurious guest experience aligned with our coastal heritage.

Responsibilities

• Oversee daily maintenance operations across the hotel and grounds, prioritising repairs and ensuring work is completed safely and to a high standard.
• Develop and manage a planned preventative maintenance programme for building fabric, plant, equipment and hotel facilities, maintaining accurate records of inspections and completed work.
• Coordinate statutory inspections and servicing, uphold health and safety requirements, and ensure contractors follow hotel procedures and safe systems of work.
• Keep guest rooms, public areas and facilities well maintained, responding promptly to faults that affect guest comfort or safety.
• Work closely with operational teams to resolve maintenance requests, communicate progress and minimise disruption to guests.
• Maintain a calm, welcoming and luxurious environment through discreet working practices and attention to the presentation of the property.
• Recruit, train and supervise the maintenance team, ensuring colleagues have the skills and guidance to work safely and effectively.
• Conduct regular performance reviews, identify training needs and support team development.
• Plan team workloads and rotas, coordinate contractor support and foster a collaborative, responsive and guest-focused team culture.
• Manage maintenance budgets and cost controls, monitor expenditure and support planning for repairs, replacements and capital projects.
• Oversee stock, tools and spare parts, obtain competitive supplier quotations and identify opportunities to reduce energy and water consumption without compromising guest comfort.

Job description

Our Personality

The knowledgeable individual who shares stories; the guide who knows both the coastal path and the nautical lifestyle

What are we looking for - Confident, quietly surprising, warm, witty, respectful.

Our Values

Everything we do ties people closer to each other, to nature, and to the Dart.

We are proud of our connection to the region, producers and traditions. Our people are ambassadors for Dartmouth sharing their knowledge and enthusiasm.

We create experiences that connect people – to each other, to nature, and to the stories of this place. Guests feel part of something larger – a living community, a heritage that matters, a landscape that restores. It’s connection that sparks curiosity, nurtures relationships, and ensures every traveller feels in their element

Our promise

At Noss on Dart everyone is welcomed with warmth, enriched by heritage, and inspired by the pause between tide and trail.

Here, the menus shift with the tide and the hedgerow, bringing food and drink that are rooted in place and served with generosity. The crew carry a rare instinct for service, quick to notice, quicker to connect, and always approachable.

Heritage is never hidden away but woven into the experience, with stories of shipbuilders, sailors, and writers alive in the spaces. As a true waypoint, the setting opens equally to sea and land, past and present.

The spa and surrounding nature move guests from salt to stillness, restoring balance inside and out. And throughout, partnerships with local producers, neighbours, and voices ensure the spirit of Dartmouth flows through every stay.

Key Responsibilities

Operational Management

• Oversee daily maintenance operations across the hotel and grounds, prioritising repairs and ensuring work is completed safely and to a high standard.
• Develop and manage a planned preventative maintenance programme for building fabric, plant, equipment and hotel facilities, maintaining accurate records of inspections and completed work.
• Coordinate statutory inspections and servicing, uphold health and safety requirements, and ensure contractors follow hotel procedures and safe systems of work.

Guest Experience

• Keep guest rooms, public areas and facilities well maintained, responding promptly to faults that affect guest comfort or safety.
• Work closely with operational teams to resolve maintenance requests, communicate progress and minimise disruption to guests.
• Maintain a calm, welcoming and luxurious environment through discreet working practices and attention to the presentation of the property.

Team Leadership

• Recruit, train and supervise the maintenance team, ensuring colleagues have the skills and guidance to work safely and effectively.
• Conduct regular performance reviews, identify training needs and support team development.
• Plan team workloads and rotas, coordinate contractor support and foster a collaborative, responsive and guest-focused team culture.

Financial

• Manage maintenance budgets and cost controls, monitor expenditure and support planning for repairs, replacements and capital projects.
• Oversee stock, tools and spare parts, obtain competitive supplier quotations and identify opportunities to reduce energy and water consumption without compromising guest comfort.

Staff Benefits

• Meals on duty
• Spa deals
• Employee Assistance program (TBC)
• Additional days leave on anniversary
• Employee of the Month
• Free staff parking
• Mental Health Ambassador