Maintenance Manager

Tylney Hall Hotel; Hook; On-site; GBP 40,000 - 60,000; Full time

Job summary

Tylney Hall Hotel is seeking a hands-on Maintenance Manager to lead the day-to-day operations of the Maintenance Department, including managing 3rd-party contractors and preventative maintenance plans across guest bedrooms, public areas, conference spaces, Health Club, and staff accommodation.

The role requires strong organisation, leadership and communication skills to deliver repairs and projects to high standards within budget, while maintaining staff welfare and safety.

Responsibilities

• Deliver a comprehensive planned maintenance service across guest bedrooms, public areas, conference/function rooms, Health Club, external Estate, and Staff accommodation.
• Oversee the operation of the Maintenance Department and instruct the Maintenance team on a day-to-day basis, identifying priorities and responding to instructions from Senior Management.
• Manage hotel refurbishment projects, ensuring a professional approach whether completed in-house or by a Contractor.
• Implement a training and succession planning strategy to develop the team.
• Increase productivity and labour efficiency.
• Oversee Health & Safety for the department plus the wider Hotel in conjunction with the General Manager and Deputy Manager.
• Manage 3rd party contractors, including boiler and water plant, pool plant, pest control, kitchen equipment, drainage, sewage, and general equipment.
• Manage specific projects associated with all building and estate maintenance (e.g., roof works, road works, building works).
• Ensure all equipment is in working order and liaise with Heads of Department to address issues promptly.
• Support the structure of taking responsibility for all maintenance requirements concerning staff accommodation, ensuring a visible concern for staff welfare.
• Implement OSSOPs.

Job description

Role Overview

Manage the day-to-day operations of the Maintenance department, including management of 3rd-party contractors and preventative maintenance plans.

Ensure all repairs, project work, and preventative maintenance are carried out efficiently, to the highest standards, and within the agreed budget. Maintain a standard commensurate with the Tylney Hall Hotel brand. This is a 'hands-on role' and must ensure superlative customer service across all areas of the operation. The role requires strong organisation, leadership, and communication skills.

Key Responsibilities

• To deliver a comprehensive, planned maintenance management service covering all guest bedrooms, public areas, conference/function rooms, the Health Club, the external Estate, and Staff accommodation.
• To oversee the operation of the Maintenance Department and instruct the Maintenance team on a day-to-day basis, identifying priorities and responding to instructions from Senior Management.
• To manage, in conjunction with the General Manager, all hotel refurbishment projects, ensuring a professional approach to all projects whether completed in-house or by a Contractor.
• To implement a training and succession planning strategy to develop the team.
• To increase productivity and labour efficiency.
• To oversee Health & Safety for the department plus the wider Hotel in conjunction with the General Manager and Deputy Manager.
• To manage 3rd party contractors, including but not limited to boiler and water plant, pool plant, pest control, kitchen equipment, drainage, sewage, and general equipment.
• To manage specific projects associated with all building and estate maintenance. i.e. roof works, road works, building works.
• To ensure all equipment is in working order and liaise with the Heads of Department to ensure any issues are dealt with promptly.
• Support the structure of taking responsibility for all maintenance requirements concerning staff accommodation, ensuring that all team members consistently display a visible concern for staff welfare.
• To implement Operational Service Standard Of Performance (OSSOP’s).

At Elite Hotels, we have a single-minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.