Maintenance Manager

Excelsior Hotels International; Southampton; On-site; GBP 42,000 - 56,000; Full time

Job summary

Excelsior Hotels International is seeking a Maintenance Manager for a full-time, on-site role in the Greater Southampton Area. You will lead daily maintenance operations, supervise a team, and coordinate with managers to keep guest rooms and public areas in top condition.

Responsibilities include monitoring equipment, scheduling preventive maintenance, and ensuring compliance with safety and building regulations, while partnering with vendors to deliver reliable, high-quality guest experiences.

Qualifications

• Strong maintenance management capabilities, including experience with Maintenance Management and Maintenance & Repair.
• Hands-on technical proficiency in Equipment Maintenance and Preventive Maintenance for building systems and hotel facilities.
• Demonstrated Supervisory Skills, including team leadership, task delegation, and performance monitoring.
• Knowledge of health, safety, and building regulations, with the ability to implement and enforce compliance standards.
• Excellent organizational and problem-solving skills, with attention to detail and ability to prioritize multiple tasks.
• Effective communication skills for coordinating with team members, hotel management, and external service providers.
• Previous experience in hotel, hospitality, or facilities maintenance management is strongly preferred.
• Relevant technical qualification, trade certification, or vocational training in building services, engineering, or a related field is beneficial.

Responsibilities

• Oversee daily maintenance operations across guest rooms, public areas and back-of-house.
• Schedule and supervise maintenance and repair activities.
• Monitor equipment performance and coordinate preventive maintenance.
• Ensure compliance with safety, health, and building regulations.
• Manage maintenance staff, track work orders, and communicate with hotel leadership.
• Collaborate with external vendors and contractors as needed.
• Maintain safe, comfortable, and consistent guest experiences.

Skills

Maintenance management

Technical maintenance

Supervisory skills

Health & safety

Organizational skills

Communication

Hospitality facilities experience

Maint. & Repair experience

Education

Trade certification / vocational training in building services or engineering

Job description

Company Description

Excelsior Hotels International is a hospitality group focused on delivering comfortable, high-quality stays and memorable guest experiences. The company operates hotels in key destinations, including the Greater Southampton Area, and emphasizes professional service, well-maintained facilities, and modern amenities. Team members are encouraged to contribute to a culture of reliability, safety, and guest-centric care. The organization values collaborative working, clear communication, and continuous improvement to support both guests and staff. Excelsior Hotels International offers opportunities for growth within a stable and service-oriented environment.

Role Description

The Maintenance Manager is a full-time, on-site role based in the Greater Southampton Area. This role is responsible for overseeing daily maintenance operations, including scheduling and supervising maintenance and repair activities for guest rooms, public areas, and back-of-house facilities. The Maintenance Manager monitors equipment performance, coordinates preventive maintenance programs, and ensures compliance with safety, health, and building regulations. Day-to-day tasks include managing maintenance staff, tracking work orders, communicating with hotel leadership, and collaborating with external vendors and contractors when necessary. The role ensures that all systems and facilities are functioning efficiently to support a safe, comfortable, and consistent guest experience.

Qualifications

• Strong maintenance management capabilities, including experience with Maintenance Management and Maintenance & Repair.
• Hands-on technical proficiency in Equipment Maintenance and Preventive Maintenance for building systems and hotel facilities.
• Demonstrated Supervisory Skills, including team leadership, task delegation, and performance monitoring.
• Knowledge of health, safety, and building regulations, with the ability to implement and enforce compliance standards.
• Excellent organizational and problem-solving skills, with attention to detail and ability to prioritize multiple tasks.
• Effective communication skills for coordinating with team members, hotel management, and external service providers.
• Previous experience in hotel, hospitality, or facilities maintenance management is strongly preferred.
• Relevant technical qualification, trade certification, or vocational training in building services, engineering, or a related field is beneficial.