Maintenance Hub Supervisor

Zenith Vehicles; Leeds; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Annual bonus

Private Medical Cover

Life Insurance

Breakdown Cover

Dental & Health Cash Plans

Cycle to Work Scheme

Tech Scheme

Onsite parking

Job summary

Zenith Vehicles is seeking a Maintenance Supervisor to lead a team of Maintenance Controllers responsible for reviewing, challenging and authorising repairs across HGV, trailer and LCV fleets. The role blends technical leadership with cost awareness and customer service.

The role combines leadership with balancing vehicle availability and cost control; you’ll act as the escalation point for complex repairs and guide commercial decisions within a growing business.

Qualifications

• Experience leading, mentoring or coaching colleagues.
• Strong mechanical/engineering knowledge in HGV/trailer/truck/LCV fleets.
• Understanding of vehicle repair and maintenance costs.
• Experience reviewing repair estimates, authorisations or supplier invoices.
• Analytical and problem-solving abilities with customer focus.

Responsibilities

• Supervise day-to-day operation of the Maintenance Authorisation Team; ensure repairs are reviewed, challenged when needed, and authorised on time.
• Act as technical escalation point for complex or high-value repair authorisations.
• Challenge labour times, parts pricing and repair recommendations to keep costs under control.
• Monitor team performance, workflow and service levels to meet customer commitments.
• Identify opportunities to protect profitability across fixed-price maintenance contracts.
• Build strong relationships with suppliers, repairers, dealerships and internal stakeholders.
• Support quality assurance, compliance and continuous improvement across the operation.

Skills

Leadership

Mechanical knowledge

Cost awareness

Repair estimates

Labour times pricing

Analytical skills

Customer focus

Stakeholder credibility

Job description

For more than 30 years, Zenith has been helping organisations move further, smarter and more sustainably. As the UK's leading independent leasing, fleet management and vehicle solutions provider, we manage almost 170,000 vehicles across our corporate, commercial and salary sacrifice businesses.

What's the role?

We're looking for a Maintenance Supervisor to lead a team of Maintenance Controllers responsible for reviewing, challenging and authorising repairs across HGV, trailer and LCV fleets.

This role is ideal for someone with a workshop, service or fleet engineering background who enjoys developing people, solving technical challenges and making commercially sound decisions. You'll be the first point of escalation for complex repairs, support your team with technical guidance and play a key role in balancing customer service, vehicle availability and cost control.

It's an opportunity to move beyond day-to-day maintenance operations and build broader leadership, commercial and stakeholder management experience within a growing area of the business.

What You'll Be Doing

You’ll supervise the day-to-day operation of the Maintenance Authorisation Team, ensuring repairs are reviewed accurately, challenged where appropriate and authorised within agreed service levels.

Key Areas Of Responsibility Include

• Leading, coaching and developing a team of Maintenance Controllers to deliver high-quality, commercially sound decisions.
• Acting as a technical escalation point for complex or high-value repair authorisations.
• Challenging labour times, parts pricing and repair recommendations to ensure costs remain controlled and competitive.
• Monitoring team performance, workflow and service levels to ensure customer commitments are achieved.
• Identifying opportunities to protect profitability across fixed-price maintenance contracts.
• Building strong relationships with suppliers, repairers, dealerships and internal stakeholders.
• Supporting quality assurance, compliance activities and continuous improvement initiatives across the operation.

What Can You Bring

• Previous experience leading, mentoring or coaching colleagues.
• Strong mechanical and engineering knowledge gained within HGV, trailer, truck, LCV or fleet environments.
• A detailed understanding of vehicle repair and maintenance costs.
• Experience reviewing repair estimates, authorisations or supplier invoices.
• Confidence challenging labour times, parts pricing and repair recommendations professionally.
• Strong analytical and problem-solving skills.
• A customer-focused approach and an understanding of the importance of service delivery.
• The ability to build trust and credibility with customers, suppliers and colleagues.

What's In It For You

• Salary up to £40000 per annum
• Annual bonus
• 24 days holiday + your birthday off, with the option to buy more
• Private Medical Cover
• Life Insurance
• Breakdown Cover
• Dental & Health Cash Plans
• Critical Illness Cover
• Tech Scheme
• Cycle to Work Scheme
• Perks at Work – save on everyday essentials
• Wellbeing support including onsite GP, EAP, pensions advice, funded HRT treatment,Mental Health First Aiders
• Sports & Social Club, company activities, and team events.
• Agile working
• Free onsite parking
• Onsite bistro
• Inclusive culture with colleague-led equality networks
• Development opportunities with access to our MyGPS personal development framework.

We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.