Maintenance & Facilities Technician

The NICI Lymington; South Baddesley; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Service charge

Staff discounts across THE NICI

Meals on duty

Training and development opportunities

Career progression

Job summary

The NICI Collection is seeking a hands-on Maintenance & Facilities Technician to keep our luxury hotels safe, functional and well presented. You’ll handle planned and reactive maintenance across bedrooms, public areas and back-of-house facilities, working with the Engineering team to ensure minimal disruption to guests.

We value practical problem-solving, attention to detail and the ability to work independently or as part of a team, including weekend and bank holiday shifts as required.

Qualifications

• Previous experience in a maintenance, engineering, facilities or property-based role.
• Good all-round maintenance and repair skills.
• Experience with basic plumbing, electrical, carpentry, painting and decorating.
• Good problem-solving skills and a practical approach to finding solutions.
• Ability to prioritise jobs and respond effectively to urgent maintenance issues.
• Strong attention to detail and pride in the standard of your work.
• The ability to work independently and as part of a wider team.
• Good communication skills and a professional approach when working around guests.

Responsibilities

• Carry out day-to-day maintenance and repairs throughout the property.
• Respond to maintenance requests and attend to faults promptly.
• Complete general repairs including basic plumbing, electrical work, carpentry, painting and decorating.
• Carry out regular checks of bedrooms, public areas, plant areas and back-of-house facilities.
• Assist with planned preventative maintenance to reduce breakdowns and minimise disruption.
• Investigate faults and identify the cause of maintenance issues.
• Carry out repairs to fixtures, fittings, furniture and hotel equipment where appropriate.
• Support the Maintenance Manager with larger maintenance projects and refurbishment work.
• Liaise with contractors and assist with access and on-site works when required.
• Keep maintenance tools, equipment and work areas clean, organised and safe.
• Record completed jobs and report any follow-up work that is required.
• Identify potential issues and raise them proactively before they become larger problems.
• Follow all health and safety procedures and ensure maintenance work is carried out safely.
• Provide a professional and helpful service when working in guest-facing areas.

Skills

Maintenance skills

Engineering

Facilities

Property experience

Problem solving

Attention to detail

Independent worker

Education

Trade qualifications

Job description

Maintenance & Facilities Technician

About THE NICI Collection

THE NICI Collection is a luxury lifestyle hotel group inspired by some of the world's most iconic destinations, bringing exceptional hospitality, outstanding food and drink, wellness experiences and unforgettable guest journeys to some of the UK's most desirable locations.

What began with THE NICI Bournemouth, our original flagship hotel inspired by Miami's South Beach, has grown into an exciting collection of destination-led properties. In June 2026, the collection expanded with the opening of THE NICI Newquay and THE NICI New Forest, marking an exciting new chapter in the growth of the brand.

As our collection continues to grow, we're looking for practical and reliable people to join our teams and help keep our properties operating to the highest standards.

The Role

We're looking for a Maintenance & Facilities Technician to join our Engineering team.

This is a hands-on maintenance position responsible for keeping the hotel, its facilities and equipment in good working order. You'll be involved in both planned and reactive maintenance, carrying out repairs across the property and responding to issues raised by colleagues and guests.

Working closely with the Maintenance Manager, you'll help ensure everything from guest bedrooms and public areas to back-of-house facilities is safe, functional and well maintained.

What You'll Be Doing

• Carry out day-to-day maintenance and repairs throughout the property.
• Respond to maintenance requests and attend to faults promptly.
• Complete general repairs including basic plumbing, electrical work, carpentry, painting and decorating.
• Carry out regular checks of bedrooms, public areas, plant areas and back-of-house facilities.
• Assist with planned preventative maintenance to reduce breakdowns and minimise disruption.
• Investigate faults and identify the cause of maintenance issues.
• Carry out repairs to fixtures, fittings, furniture and hotel equipment where appropriate.
• Support the Maintenance Manager with larger maintenance projects and refurbishment work.
• Liaise with contractors and assist with access and on-site works when required.
• Keep maintenance tools, equipment and work areas clean, organised and safe.
• Record completed jobs and report any follow-up work that is required.
• Identify potential issues and raise them proactively before they become larger problems.
• Follow all health and safety procedures and ensure maintenance work is carried out safely.
• Provide a professional and helpful service when working in guest-facing areas.

About You

We're looking for someone who enjoys practical work and is confident getting stuck into a range of maintenance tasks.

You’ll ideally have:

• Previous experience in a maintenance, engineering, facilities or property-based role.
• Good all-round maintenance and repair skills.
• Experience with basic plumbing, electrical, carpentry, painting and decorating.
• Good problem-solving skills and a practical approach to finding solutions.
• The ability to prioritise jobs and respond effectively to urgent maintenance issues.
• Strong attention to detail and pride in the standard of your work.
• The ability to work independently and as part of a wider team.
• Good communication skills and a professional approach when working around guests.
• A willingness to be flexible and assist wherever maintenance support is required.
• Flexibility to work shifts, including weekends and bank holidays where required.

Relevant qualifications or trade experience would be advantageous.

What We Offer

• Competitive salary plus service charge.
• Staff discounts across THE NICI Collection.
• Meals on duty.
• Training and development opportunities.
• Career progression within a growing luxury hotel group.
• The opportunity to develop your maintenance skills within a busy hospitality environment.

Join the Engineering Team

If you're a hands-on maintenance professional who takes pride in keeping a property safe, functional and well presented, we'd love to hear from you.

Join THE NICI Collection and play an important role behind the scenes, helping us maintain the standards our guests and teams rely on every day.

Compensation: To be discussed