Luxury Hotel Maintenance & Facilities Technician

The NICI Lymington; South Baddesley; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Service charge

Staff discounts across THE NICI

Meals on duty

Training and development opportunities

Career progression

Job summary

The NICI Collection is seeking a hands-on Maintenance & Facilities Technician to keep our luxury hotels safe, functional and well presented. You’ll handle planned and reactive maintenance across bedrooms, public areas and back-of-house facilities, working with the Engineering team to ensure minimal disruption to guests.

We value practical problem-solving, attention to detail and the ability to work independently or as part of a team, including weekend and bank holiday shifts as required.

Qualifications

• Previous experience in a maintenance, engineering, facilities or property-based role.
• Good all-round maintenance and repair skills.
• Experience with basic plumbing, electrical, carpentry, painting and decorating.
• Good problem-solving skills and a practical approach to finding solutions.
• Ability to prioritise jobs and respond effectively to urgent maintenance issues.
• Strong attention to detail and pride in the standard of your work.
• The ability to work independently and as part of a wider team.
• Good communication skills and a professional approach when working around guests.

Responsibilities

• Carry out day-to-day maintenance and repairs throughout the property.
• Respond to maintenance requests and attend to faults promptly.
• Complete general repairs including basic plumbing, electrical work, carpentry, painting and decorating.
• Carry out regular checks of bedrooms, public areas, plant areas and back-of-house facilities.
• Assist with planned preventative maintenance to reduce breakdowns and minimise disruption.
• Investigate faults and identify the cause of maintenance issues.
• Carry out repairs to fixtures, fittings, furniture and hotel equipment where appropriate.
• Support the Maintenance Manager with larger maintenance projects and refurbishment work.
• Liaise with contractors and assist with access and on-site works when required.
• Keep maintenance tools, equipment and work areas clean, organised and safe.
• Record completed jobs and report any follow-up work that is required.
• Identify potential issues and raise them proactively before they become larger problems.
• Follow all health and safety procedures and ensure maintenance work is carried out safely.
• Provide a professional and helpful service when working in guest-facing areas.

Skills

Maintenance skills

Engineering

Facilities

Property experience

Problem solving

Attention to detail

Independent worker

Education

Trade qualifications

Job description

The NICI Collection is seeking a hands-on Maintenance & Facilities Technician to keep our luxury hotels safe, functional and well presented. You’ll handle planned and reactive maintenance across bedrooms, public areas and back-of-house facilities, working with the Engineering team to ensure minimal disruption to guests.

We value practical problem-solving, attention to detail and the ability to work independently or as part of a team, including weekend and bank holiday shifts as required.