Maintenance Engineer - Wakefield

Netomnia; Wakefield; On-site; GBP 36,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Performance-related bonuses

Opportunities for career development

Job summary

A telecommunications company in Wakefield is seeking a Maintenance Engineer responsible for providing exceptional service and resolving network issues. You will work closely with service engineers, conducting installations, and performing network maintenance. The role requires flexible working hours and offers a competitive salary ranging from £36,000 to £38,000, plus an additional bonus opportunity, bringing potential earnings up to £44,000 per year.

Qualifications

• Experience in network installation and maintenance services.
• Ability to troubleshoot and resolve network issues effectively.
• Willingness to work flexible hours, including Saturdays.

Responsibilities

• Provide a right first-time service to customers.
• Resolve network issues encountered by installation or service engineers.
• Install/replacement of CBTs and splicing into FNCs.

Job description

Overview

Netomnia Wakefield, England, United Kingdom

Maintenance Engineer - Wakefield

Location: Wakefield

Department: Direct Labour Operations

Compensation: £36,000 - £38,000 / year

Hours: Full time (Monday to Saturday 45 hours a week, between 7:30 - 5:30 pm shift pattern). 1 Saturday per month, paid as overtime.

Reporting to: Service Delivery Field Manager

Salary and incentives: We provide a competitive starting salary ranging from £36,000 - £38,000 per year. Additionally, you can earn a target bonus of 20% of your salary, along with extra pay for one additional Saturday per month. With these incentives, your on-target earnings can reach up to £44,000 per year.

Please note that applications will be reviewed as received and should a suitable candidate be identified, we may fill the vacancy early. Therefore, early application is encouraged.

About us: Netomnia is a small team of experts on a mission to bring a reliable, high-speed fibre network straight to your door. Founded in 2019, we’re investing in building a new FTTP Internet infrastructure throughout the UK. Guided by the principles of flawless customer support, fair contracts, and affordable pricing, Netomnia is dedicated to bringing forgotten areas into the UK’s digital revolution. Every member of our team is empowered to take ownership of their work, striving for personal accountability, and rewarded with endless opportunities to develop.

Job Purpose: Reporting to the Service Delivery Field Manager, the maintenance engineer has a key role in providing a right first-time service to the customer whilst maintaining an outstanding customer service. The maintenance engineer will resolve any network issues that an installation or service engineer may come across or resolve any outages on the network. You will be installing/replacing CBTs, splicing into FNCs, carrying out minor civils on customer boundary and acting as a sweeper support to the installation and service engineers. You may be required to carry out customer installs and pre-pulls depending on business needs and be expected to complete any work within the department that the company requires due to work volumes from our ISP partners.