Maintenance Coordinator Healthy homes

L&Q Living; Greater London; Hybrid; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Pension plan

Annual leave

Health plan

Life assurance

Volunteering days

Employee assistance

Job summary

L&Q Living is seeking a Maintenance Coordinator to join the Healthy Homes team, acting as the first point of contact for customers, colleagues, contractors and stakeholders. You will coordinate damp and mould cases under Awaab's Law, manage contractor repairs and minor works, and support surveyors by ensuring referrals are handled efficiently and effectively.

The role is based in London (Stratford) or Manchester (Trafford), with hybrid working and 35 hours per week, offering a London-weighted

Qualifications

• The successful candidate must be highly organised with excellent communication, administrative and numerical skills.
• You will need to be flexible and a team player, working in a fast paced and demanding environment, managing a busy workload, utilising prioritisation and time management techniques.

Responsibilities

• Coordinate damp and mould cases under Awaab's Law, and manage contractor repairs and minor works.
• Support surveyors by ensuring referrals are handled efficiently and effectively.
• Liaise with customers, colleagues, contractors and stakeholders to deliver high-quality services.

Skills

Administrative skills

Attention to detail

Time management

Communication

Team collaboration

Job description

Maintenance Coordinator Healthy homes - 8156

Contract Type:Permanent and Fixed Term Contracts, Full Time, 35 hoursper week

Salary:£31,955 per annum(London weighted salary) or £27,796 per annum (Regional salary)

Grade: 5

Reporting Office: London, Stratford or Manchester, Trafford

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Interviews will be held on 28th September over teams.

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months.

Benefits include:

Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …

Join our Healthy Homes Team at L&Q:

Join L&Q as a Maintenance Coordinator and play a key role in supporting our Healthy Homes team. In this fast-paced and rewarding role, you'll be the first point of contact for customers, colleagues, contractors and stakeholders, helping to deliver high-quality services that make a real difference to residents' homes and wellbeing. You'll coordinate Awaab's Law damp and mould cases, manage contractor repairs and minor works, and support surveyors by ensuring referrals are handled efficiently and effectively.

The role will report into the Maintenance Operations Team Leader, working alongside the existing Coordinators supporting the delivery on all tasks. You will be a key member of the team helping to the deliver our repairs and maintenance service.

Your impact in the role:

The successful candidatemust be highly organised with excellent communication, administrative and numerical skills. Youwill need to be flexible and a team player, working in a fast paced and demanding environment, managing a busy workload, utilising various prioritisation and time management techniques, whilst collaborating with lots of different departments across the L&Q Group.

What you'll bring:

• Strong administrative skills and ability to work in a fast-paced environment
• Methodical, accurate and exceptional attention to detail
• The ability to work flexibly and use initiative to multitask and meet deadlines
• Strong collaboration skills to work with stakeholders at all levels
• Excellent organisational and planning skills
• Repairs and Maintenance knowledge and experience

If you require any reasonable adjustments at any stage during this process, including application stage, please [e-mail]

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporatevalues and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.

When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Maintenance Coordinator Healthy homes - 8156

Location: London - Stratford or Manchester - Trafford