Maintenance Controller: Vehicle Repairs & Cost Control

Digital INNK; Birmingham; On-site; GBP 32,000 - 42,000; Full time

Job summary

ViSN in the United Kingdom is seeking a knowledgeable Maintenance Controller to oversee the repair and maintenance of passenger cars and light commercial vehicles. You will ensure repairs are authorised efficiently, costs are controlled, and customers receive outstanding service.

This role blends technical knowledge with problem solving, negotiation, and clear communication. You’ll review technical reports, work with suppliers, and keep downtime to a minimum while upholding warranty guidelines

Qualifications

• Experience as Maintenance Controller or within a service department.
• Strong automotive technical knowledge to assess repair needs.
• Excellent negotiation and decision-making skills.
• Clear, customer-friendly communication.

Responsibilities

• Review and authorise vehicle repairs per schedules and budgets.
• Manage repair costs and warranties while ensuring compliance.
• Assess technical reports and diagnose issues.
• Explain technical information to customers clearly.
• Maintain relationships with customers and suppliers.
• Monitor repair progress and minimise downtime.

Skills

Automotive knowledge

Customer service

Negotiation

Communication

Problem solving

Job description

ViSN in the United Kingdom is seeking a knowledgeable Maintenance Controller to oversee the repair and maintenance of passenger cars and light commercial vehicles. You will ensure repairs are authorised efficiently, costs are controlled, and customers receive outstanding service.

This role blends technical knowledge with problem solving, negotiation, and clear communication. You’ll review technical reports, work with suppliers, and keep downtime to a minimum while upholding warranty guidelines