Maintenance Controller

Executive Network Group; Coventry; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Bonus scheme

Company benefits

Job summary

Executive Network Group in Coventry is seeking a Maintenance Controller to oversee vehicle maintenance, minimise downtime and ensure rapid return to service. The role collaborates with customers, suppliers and internal teams to manage costs, review history and authorise repairs.

A technical background with HGV/LGV experience and strong IT skills (Excel) are highly valued; previous Service/Breakdown/Workshop Controller experience is a plus.

Qualifications

• Technical background with time-served HGV/LGV Technician or Workshop Controller experience.
• Knowledge of the HGV/LGV sector is preferred.
• Experience as Service Controller, Maintenance Controller or Breakdown Controller is a plus.
• Excellent negotiation and communication skills.
• Strong IT skills and ability to produce reports in Excel or similar.

Responsibilities

• Managing maintenance solutions within budgets and customer KPIs.
• Monitoring vehicle activity to minimise downtime.
• Reviewing vehicle history, warranties and contracts before authorising repairs.
• Challenging repair costs to ensure value and quality.
• Working with suppliers and repairers to resolve issues and maintain relationships.
• Checking supplier costs against agreed repairer and national parts agreements.
• Sourcing parts to help reduce downtime.

Skills

Negotiation

Communication

Excel

IT skills

Tools

Excel

Job description

Job Title: Maintenance Controller

Location: Coventry

Salary: £36,500 Basic + Bonus Scheme + Company Benefits

An exciting opportunity has arisen for an experienced Maintenance Controller to join a well-established organisation within the commercial vehicle and fleet management sector.

This is a key role within the maintenance control function, responsible for ensuring vehicle maintenance is managed efficiently, cost-effectively and to the highest possible service standards. You will work closely with customers, suppliers, repairers and internal teams to minimise vehicle downtime and ensure vehicles are returned to service as quickly as possible.

Role Responsibilities

• Managing maintenance solutions within agreed budgets and customer service KPIs.
• Monitoring and proactively managing vehicle activity to minimise downtime.
• Reviewing vehicle history, warranties and contracts before authorising repairs.
• Challenging repair costs to ensure work is completed to the required cost and quality standards.
• Working closely with suppliers and repairers to resolve issues and maintain strong working relationships.
• Checking supplier costs against agreed repairer and national parts agreements.
• Sourcing new and used parts where required to help reduce vehicle downtime.

The ideal candidate will hold the following experience

• A technical background would be highly advantageous, with previous experience as a time-served HGV/LGV Technician and/or Workshop Controller.
• Knowledge of the HGV/LGV sector would be preferred.
• Previous experience working as Service Controller, Maintenance Controller, or Breakdown Controller would be considered.
• Excellent negotiation and communication skills.
• Strong IT skills, with the ability to produce reports using Excel or similar systems.