Maintenance Contracts Specialist – Hybrid & Compliance

Fixatex Ltd; Hertford; Ibrido; GBP 28.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Private healthcare contribution

25 days annual leave + bank holidays

Wellbeing policies

Ongoing training in our trainingcentre

Career progression opportunities

Supportive, team-focused culture

Flexible workplace approach

Team events and celebrations

£1,000 employee referral scheme

Descrizione del lavoro

Fixatex Ltd in Hertfordshire is seeking a Contract Administrator to support our framework and partnership maintenance portfolio, covering emergency lighting, PAT, FRA actions, reactive works, and compliance tasks.

The role is full-time with standard hours and hybrid working (two days at home) after probation. You will report to the Maintenance Contracts Manager and coordinate engineers, subcontractors, residents and client reps to ensure on-time certification and KPI performance.

Competenze

• Previous Contract Administration experience.
• Strong organisational and communication skills.
• Microsoft 365 proficiency with intermediate Excel skills.
• Experience supporting maintenance or compliance contracts.
• Experience working within housing association, social housing or public-sector environments.
• Experience coordinating subcontractors and maintenance programmes.

Mansioni

• Support the day-to-day administration of planned maintenance and reactive works across the Strategic Accounts portfolio.
• Coordinate engineer, supervisor and subcontractor appointments in line with programme requirements and service priorities.
• Monitor compliance programmes, service schedules and completion targets to ensure contractual obligations are met.
• Manage certification workflows and compliance documentation across all maintenance activities.
• Upload certification, reports and supporting documentation to client systems and portals within contractual timescales.
• Ensure full compliance with all applicable statutory obligations, including Electrical Safety Standards Regulations, Building Safety requirements, Awaab's Law obligations and client-mandated compliance procedures
• Support administration of Fire Risk Assessment (FRA) actions, remedial works and associated follow-on activities.
• Monitor KPI performance, SLA compliance, certification turnaround and outstanding actions, escalating issues where required.
• Maintain contract records, compliance documentation and audit trails.
• Coordinate resident communications, appointment arrangements and access management.
• Support complaint handling and customer enquiries in line with contract procedures.
• Assist with monthly reporting, KPI tracking and contract performance reporting.
• Support subcontractor administration, performance monitoring and compliance tracking.

Conoscenze

Contract administration

Organisational skills

Microsoft 365

Excel

Maintenance contracts

Public sector housing

Subcontractor coordination

Strumenti

None

Descrizione del lavoro

Fixatex Ltd in Hertfordshire is seeking a Contract Administrator to support our framework and partnership maintenance portfolio, covering emergency lighting, PAT, FRA actions, reactive works, and compliance tasks.

The role is full-time with standard hours and hybrid working (two days at home) after probation. You will report to the Maintenance Contracts Manager and coordinate engineers, subcontractors, residents and client reps to ensure on-time certification and KPI performance.