Maintenance Contracts Administrator

GetFix LTD; Hemel Hempstead; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Pension scheme

Bupa Healthcare after 6 months

Training and upskilling opportunities

Job summary

GetFix Ltd is seeking a detail‑oriented Contract Administrator to join our Contracts Team and ensure the smooth running of a dedicated reactive maintenance contract. You will handle calls, bookings, and diary management while liaising with clients, engineers, and suppliers.

The role requires excellent planning and organisational skills, ability to prioritise, and capacity to work in a fast-paced environment. This office-based position offers training and progression within a supportive team.

Qualifications

• Proficient in Microsoft Office (Word, Excel, Outlook) and able to manage multiple tasks.
• Excellent planning, organisational and time management skills.
• Strong written and verbal communication and teamwork abilities.

Responsibilities

• Receiving calls and directing or actioning accordingly.
• Booking in callouts, maintenance visits and small works by phone and email.
• Assigning work to operatives and managing diaries for productivity.
• Liaising with clients/site contacts and engineers daily.
• Ensuring SLA adherence and reporting KPI performance.
• Attending client meetings and providing updates as required.
• Raising supplier orders and chasing paperwork after works.
• Maintaining WIP reports and supporting the Contract Manager.

Skills

MS Office

Organised

Communication

Team player

Education

Administrative qualification

Tools

Big Change

Job description

GetFix Ltd is seeking a detail‑oriented Contract Administrator to join our Contracts Team and ensure the smooth running of a dedicated reactive maintenance contract. You will handle calls, bookings, and diary management while liaising with clients, engineers, and suppliers.

The role requires excellent planning and organisational skills, ability to prioritise, and capacity to work in a fast-paced environment. This office-based position offers training and progression within a supportive team.