Maintenance Assistant (with on the job training)

CO3051 UPP (Exeter 2) LLP; Exeter; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Life assurance

Health cash plan via Medicash

Employee Assistance Programme (EAP)

Wellness app

Annual Health Checks

Cycle to Work scheme

UPP Rewards discounts

Job summary

UPP Exeter is seeking a Maintenance Assistant to join our onsite team, ensuring student residences are safe, comfortable and operating at their best. The role is permanent, 37.5 hours per week on a rolling rota, with some weekend work and flexible days to support a healthy work life balance.

You will carry out reactive maintenance, support safety, keep communal areas tidy, and help move furniture and appliances.

Qualifications

• An understanding of building services and safe working practices.
• Knowledge of Health & Safety requirements and a commitment to working safely at all times.
• A proactive, flexible approach and willingness to support the wider team when needed.
• The ability to work additional hours during peak student arrival and departure periods, when required and with notice.
• A full UK driving licence.

Responsibilities

• Carrying out reactive maintenance and repairs in line with service level agreements.
• Providing a first-line response to maintenance issues across our accommodation.
• Maintaining clean, safe and presentable communal areas and external spaces throughout the year.
• Supporting the safe movement of furniture, mattresses, white goods and waste materials.
• Identifying and reporting Health & Safety concerns and escalating issues where required.
• Contributing to a positive student experience through excellent customer service.

Skills

Building services

Health & safety

Flexible / Proactive

Driving licence

Team player

Job description

UPP is the UK's leading provider of on-campus student accommodation, operating a diverse portfolio of university sites across the UK, including here in Exeter! We're passionate about providing exceptional places for students to live and learn, where they can feel at home and focus on their studies. At UPP Exeter, we're looking for a Maintenance Assistant to join our dedicated onsite team, helping to ensure our student residences are safe, comfortable and operating at their very best.

This is a permanent position working 37.5 hours per week on a 7-week rolling rota between the hours of 8am and 11pm, with most weeks being 9am-5pm. The rota includes some weekend working with days off during the week to provide you with work life balance. We’re happy to provide you with a copy of the rota so you can see exactly how it works and the flexibility it offers.

The salary for this role is £27,793 per annum.

Key responsibilities

• Carrying out reactive maintenance and repairs in line with service level agreements
• Providing a first-line response to maintenance issues across our accommodation
• Maintaining clean, safe and presentable communal areas and external spaces throughout the year
• Supporting the safe movement of furniture, mattresses, white goods and waste materials
• Identifying and reporting Health & Safety concerns and escalating issues where required
• Contributing to a positive student experience through excellent customer service

You’ll enjoy a varied, hands‑on role where no two days are the same, working within a supportive team and making a visible difference to the experience of thousands of students throughout the year.

Required skills and experience

• An understanding of building services and safe working practices
• Knowledge of Health & Safety requirements and a commitment to working safely at all times
• A proactive, flexible approach and willingness to support the wider team when needed
• The ability to work additional hours during peak student arrival and departure periods, when required and with notice
• A full UK driving licence

Most importantly, we're looking for someone with a positive attitude, a strong work ethic and a passion for making a difference. We will provide shadowing, training and development to help you build your skills on the job and succeed in the role.

Benefits

• 25 days annual leave plus bank holidays
• Pension scheme
• Life assurance
• Health cash plan via Medicash
• Employee Assistance Programme (EAP)
• Virtual GP Service
• Wellness app
• Annual Health Checks
• Cycle to Work scheme
• UPP Rewards discount portal and discounts across a wide range of retailers, restaurants, gyms and more

All offers of employment are subject to satisfactory references covering your previous three years of work and may be subject to additional vetting checks, including a Basic DBS check.

UPP welcome all applications and recognise the value of having a diverse and inclusive culture, which reflects the communities we work with and has a positive impact on our people, our student residents, and our university partners. We understand all disabilities, impairments and conditions are unique, so please advise us of any adjustments which would support you through our recruitment process and help you to thrive at work.

Our core values

Innovation, Sustainability, Community, Partnership and Respect, are fundamental to our culture and summarise what is important to our business and our people. We're a team with energy, pace and passion.

What’s in it for you?

At UPP, we believe your career should be as rewarding as the impact you make. Here’s what you can expect when you join us:

• Diversity, Inclusion & Belonging: An inclusive culture where everyone feels respected, heard, and empowered.
• Career Growth: Learn, lead, and progress with tailored training and leadership programmes.
• Rewards & Benefits: Competitive package and range of benefits designed for you.
• Health and Wellbeing: From mental health resources to wellness programmes, and everyday support.
• Purpose & Impact: Every role shapes the student experience.

About UPP

We are proud to be the UK’s leading provider of on-campus residential and academic accommodation, with over 35,000 beds where more than 500,000 students from around the world have called home over the years. We provide a complete solution of Design, Build, Fund, and Operate (DBFO) student accommodation and campus facilities exclusively to the higher education sector. This means we not only design and create cutting edge sustainable buildings, but we also help finance them and successfully manage the onsite operations long‑term. However, we’re more than just accommodation, we create spaces where students can thrive, connect, and make the most of their university experience. Our mission is to support every student's journey by offering a safe, inclusive and inspiring environment to live and learn.

To learn more about what we offer, check out our Working Environment, Benefits and Career Development tabs on our Careers Hub.