Maintenance Assistant

Upp Ltd; Exeter; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Holiday entitlement

Life insurance

Pension

Cycle to work

Store discounts

UPP Rewards portal

Volunteer days

Job summary

UPP Exeter is seeking a Maintenance Assistant to join our on-campus housing team. The role is a permanent full-time position, 37.5 hours per week, on a rota from 8am to 11pm, seven days a week on a 7-week cycle.

Salary offered is £27,793 per annum, with benefits described below. You will carry out reactive maintenance, ensure a safe, clean environment in line with our SLA, assist with moving items, and report health and safety issues to the site managers.

Qualifications

• Excellent communication and organisation skills.
• Experience in similar maintenance role or environment.
• Good understanding of health and safety practices.

Responsibilities

• Carry out reactive maintenance in line with SLA and provide front line response.
• Keep the environment clean and compliant with SLA during the tear.
• Assist with moving refuse, white goods, mattresses and furniture safely.
• Report health and safety issues to the relevant Manager(s).

Skills

Communication

Organization

Job description

Here at UPP Exeter we have an opportunity for a Maintenance Assistant to work as part of our team in providing both a planned and responsive maintenance service. This is a permanent position working 37.5 hours per week from 8am to 11pm Monday to Sunday on a 7-week rolling rota. The salary is £27,793 per annum.

Role responsibilities

• Carry out reactive maintenance in accordance with the Service Level Agreement (SLA) and provide front line response
• Ensure that the environment is maintained in accordance with the SLA, including keeping the site clean and clear throughout the tear
• Assist with the moving of refuse, white goods, mattresses, and furniture in a safe manner
• Report any Health and Safety issues relating to the residence ensuring all information is passed to the relevant Manager(s)

We truly care about the experience of our residents and invite you to join our friendly and passionate team to help make a positive difference to students living away from home in our accommodation. We are looking for you to have worked in a similar role and environment and have great communication and organisation skills, along with the passion to do a great job.

You will have a good understanding of the operational procedures and safe working practices of building services and systems as well as good understanding of health and safety, with the ability to always work in a safe manner. You will also be prepared to work (with notice) additional hours when the needed, especially during the main student arrival and departure weekends. Offers of employment are subject to satisfactory vetting, inclusive of employment referencing covering the past three years and you may be subject to additional vetting and barring checks to ensure your suitability for the role, which could include completing a basic DBS.

What we offer

• 25 days holiday plus bank holidays
• life insurance
• pension
• cycle to work scheme
• store discounts
• access to our UPP Rewards portal, offering discounts from a variety of retailers, restaurants gyms and more
• two paid volunteering days each year to support a charity of your choice

Our people are at the heart of how we operate and we welcome everyone who shares our values, regardless of background or identity. Valuing our differences is what makes UPP a growing success and allows everyone to come to work feeling valued and supported.

Investors in People is an accreditation that is granted to organisations that demonstrate a clear commitment to the people who make up an organisation. Only 17% of accredited organisations meet the gold standard, so as a company we are extremely proud and excited to hold this award.

Who are UPP?

We are proud to be the UK’s leading provider of on-campus residential and academic accommodation, with over 35,000 beds where more than 500,000 students from around the world have called home over the years. We provide a complete solution of Design, Build, Fund, and Operate (DBFO) student accommodation and campus facilities exclusively to the higher education sector. This means we not only design and create cutting edge sustainable buildings, but we also help finance them and successfully manage the onsite operations long-term. However, we’re more than just accommodation, we create spaces where students can thrive, connect, and make the most of their university experience. Our mission is to support every student's journey by offering a safe, inclusive and inspiring environment to live and learn.

What’s in it for you?

At UPP, we believe your career should be as rewarding as the impact you make. Here’s what you can expect when you join us:

• Diversity, Inclusion & Belonging: An inclusive culture where everyone feels respected, heard, and empowered.
• Career Growth: Learn, lead, and progress with tailored training and leadership programmes.
• Rewards & Benefits: Competitive package and range of benefits designed for you.
• Health and Wellbeing: From mental health resources to wellness programmes, and everyday support.
• Purpose & Impact: Every role shapes the student experience.

To learn more about what we offer, check out our Working Environment, Benefits and Career Development tabs on our Careers Hub.