Compliance Manager

CO7000 UPP Residential Services Limited; Nottingham; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

25 days holiday

Pension

Life assurance

Enhanced family leave

Training

Two volunteering days

Cycle to work

Job summary

UPP Residential Services Limited is seeking an experienced Compliance Manager for Nottingham Trent University to oversee statutory, regulatory and contractual compliance across a large student accommodation portfolio. The role focuses on safe, efficient operations and continuous improvement, with a Monday–Friday, 8.30am–5pm schedule and a salary up to £40,000 depending on experience.

You will lead on strategies, drive data-informed decisions, manage the on-site helpdesk and ensure audits are

Qualifications

• Experience managing statutory and regulatory compliance in facilities, property or accommodation contexts.
• Knowledge of UK regulatory frameworks and statutory requirements relevant to facilities and maintenance.
• Ability to implement a quality management framework and work with CAFM systems to produce Management Information reports.
• Strong communication, analytical and organisational skills with a methodical approach.

Responsibilities

• Develop strategies to improve efficiency, reduce costs and enhance service outcomes.
• Analyse operational and financial data to identify risks, trends and opportunities and translate insight into priorities.
• Act as a visible champion for a positive safety culture across site teams and contractors.
• Lead by example to embed safe working practices within the team.
• Provide direction and guidance on compliance standards to site teams and stakeholders.
• Manage onsite helpdesk alongside operational duties to ensure timely statutory compliance.
• Maintain records and evidence to support audits and reporting.
• Seek opportunities to innovate and continuously improve the student experience across teams.

Job description

A successful university campus is about so much more than buildings. It’s about the environment, the atmosphere and the people - creating that sense of home that will help students feel safe, secure, and help them thrive.

We have a great opportunity for an experienced Compliance Manager to join our team at Nottingham Trent University.

This key role is responsible for ensuring statutory, regulatory and contractual compliance across a large and complex student accommodation portfolio.

You will play a vital part in maintaining safe, efficient and compliant operations while supporting continuous improvement and service excellence.

A full-time position working Monday to Friday, 8.30am-5pm, with a salary up to £40,000 per annum dependant on relevant experience and qualifications.

This is a role where your insights and leadership will influence decisions and elevate the compliance culture.

Key responsibilities

• Develop value-added strategies that improve efficiency, optimise cost, and enhance service outcomes
• Demonstrate strong commercial acumen by analysing operational and financial data to identify trends, risks and opportunities, translating insight into clear business priorities
• Act as a visible champion for a positive safety culture across site teams and contractors.
• Lead by example to ensure safe working practices are embedded within the team
• Provide clear direction, leadership and guidance to site teams, direct reports and stakeholders on compliance standards and expectations
• Focus on strategy, translation of data into priorities, and act as an ambassador for group strategy are all core leadership behaviours rather than technical compliance activities.
• Manage onsite helpdesk alongside operational responsibility that assures statutory compliance activities are delivered on time and to required standards, minimising disruption to students and site operations
• Maintain accurate records and evidence to support audits and reporting
• Actively seeks opportunities to innovate, improve efficiency and enhance the student experience, embedding a culture of learning, accountability and continuous improvement across teams

Required experience

• Effectively managing statutory and regulatory compliance in a facilities, property or accommodation context, along with comprehensive knowledge of UK regulatory frameworks and statutory requirements relevant to facilities and maintenance.
• Ensuring compliance, implementing best practices, and advising senior management on risk mitigation and operational standards.
• Implementing a quality management framework and worked closely with CAFM systems, maintaining data to pull Management Information reports.
• Great communication, analytical and organisation skills, be methodical with a detailed approach, and have the passion and drive to do a great job.

You will also be prepared to work (with notice) additional hours when the needed, especially during the main student arrival and departure weekends.

Benefits

• 25 days holiday plus bank holidays
• Pension
• Life assurance
• Enhanced family leave policy
• Training
• Two paid volunteering or personal development days
• Cycle to work scheme

Check out our website for more information about UPP, our culture and benefits.

UPP welcome all applications and recognise the value of having a diverse and inclusive culture, which reflects the communities we work with and has a positive impact on our people, our student residents, and our university partners.

We understand all disabilities, impairments and conditions are unique, so please advise us of any adjustments which would support you through our recruitment process and help you to thrive at work.

Our core values of Innovation, Sustainability, Community, Partnership and Respect, are fundamental to our culture and summarise what is important to our business and our people.

We are a team with energy, pace and passion; if that sounds like you,

Who are UPP?

We are proud to be the UK’s leading provider of on-campus residential and academic accommodation, with over 35,000 beds where more than 500,000 students from around the world have called home over the years.

We provide a complete solution of Design, Build, Fund, and Operate (DBFO) student accommodation and campus facilities exclusively to the higher education sector. This means we not only design and create cutting edge sustainable buildings, but we also help finance them and successfully manage the onsite operations long-term.

However, we’re more than just accommodation, we create spaces where students can thrive, connect, and make the most of their university experience.

Our mission is to support every student's journey by offering a safe, inclusive and inspiring environment to live and learn.

What’s in it for you?

At UPP, we believe your career should be as rewarding as the impact you make.

• Diversity, Inclusion & Belonging: An inclusive culture where everyone feels respected, heard, and empowered.
• Career Growth: Learn, lead, and progress with tailored training and leadership programmes.
• Rewards & Benefits: Competitive package and range of benefits designed for you.
• Health and Wellbeing: From mental health resources to wellness programmes, and everyday support.
• Purpose & Impact: Every role shapes the student experience.

To learn more about what we offer, check out our Working Environment, Benefits and Career Development tabs on our Careers Hub.