Maintenance Assistant (20 hours per week)

No.1 by GuestHouse, York; York and North Yorkshire; On-site; GBP 1,653,000 - 2,204,000; Part time

Benefits offered by this job

Birthday holiday - extra day

Paid breaks

Free meal on shift

Team discounts

Team room and pantry

Job summary

No.1 York, by GuestHouse, is hiring a Maintenance Assistant for a part-time role (20 hours per week) in our boutique hotel. You’ll tackle repairs, keep facilities safe, and assist with planned maintenance and occasional emergencies.

A hands-on, proactive mindset and customer-focused approach are essential to support guest stays. Join a small, family-run team where attention to detail, reliability, and a good sense of humour matter.

Qualifications

• Maintenance or handyperson experience (hotel or hospitality experience is a bonus).
• Confidence using tools, problem-solving, and working as part of a team.
• A proactive and reliable attitude, with a willingness to roll up your sleeves.
• Someone who notices the little details – from a squeaky hinge to a wonky shelf – before anyone else does.
• A practical mindset and a good sense of humour.

Responsibilities

• Tackling repairs with the confidence of someone who’s wrestled with historic buildings and won.
• Keeping facilities safe, functional, and looking their best – from cellar to rooftop.
• Supporting planned maintenance and responding to emergencies when needed.
• Working with contractors and suppliers in a professional, friendly, and hands-on way.
• Being the behind-the-scenes hero who helps create exceptional guest stays every day.

Skills

Maintenance experience

Hands-on

Team player

Problem solving

Attention to detail

Practical mindset

Humour

Job description

Hello York!

Now recruiting for a Maintenance Assistant at No.1 York, by GuestHouse.

Are you the kind of person who can fix a dripping tap, charm a temperamental boiler, and still have time to rescue a rebellious lightbulb before breakfast service? If your toolkit is your sidekick and your motto is “no problem too quirky,” we’d love to welcome you to the team.

Here at No.1 York, by GuestHouse, we’re a small but stylish, family-run boutique hotel, and we’re looking for a Maintenance Assistant who’s as dependable as the city walls and as resourceful as a local who knows every hidden passageway in York.

Please note this is a part-time role (20 hours per week)

What you’ll be doing:

• Tackling repairs with the confidence of someone who’s wrestled with historic buildings and won.
• Keeping our facilities safe, functional, and looking their best – from cellar to rooftop.
• Supporting planned maintenance and responding to the occasional emergency fix (because boilers don’t care if it’s Christmas Market season).
• Working with contractors and suppliers in a professional, friendly, and hands‑on way.
• Being the behind‑the‑scenes hero who helps create exceptional guest stays every single day.

What we’re looking for:

• Maintenance or handyperson experience (hotel or hospitality experience is a bonus!).
• Confidence using tools, problem‑solving, and working as part of a team.
• A proactive and reliable attitude, with a willingness to roll up your sleeves.
• Someone who notices the little details – from a squeaky hinge to a wonky shelf – before anyone else does.
• A practical mindset and a good sense of humour.

If your aspiration is to work for a company that understands you and trusts your instincts when it comes to hospitality, and you’ve been looking for this kind of role for a while guess what? We’ve been looking for you too.

What’s in it for you?

• Work in a stylish, intimate hotel that feels more like a home than a group of hotels.
• Be part of a small, close‑knit team where your ideas matter.
• Competitive pay and plenty of memorable guest stories.
• An extra day of holiday for your birthday.
• All breaks are paid.
• Our teams have their own dedicated team room, complete with a pantry stocked with food whenever you need a snack. Plus, enjoy a free meal on shift.
• Stay, dine, and relax with family and friends at any of our hotels, restaurants, or spas with generous team discounts.

Ready to be the behind‑the‑scenes superstar of one of York’s most distinctive boutique hotels? Apply now and help us keep everything running beautifully.