Maintenance Assistant

Hiddenwell; Warwick; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Spa day on work anniversary

Free use of leisure and spa facilities

30% off stays and spa days

Discounts on food, drink and retail

Pension scheme

Free parking

Employee Assistance Programme

Perkbox benefits and Online GP

Refer-a-Friend bonus

Excellent training and career dev

Supportive team

Job summary

Ardencote Manor in Warwick (Hiddenwell Luxury Wellness Retreat) is seeking a Maintenance Technician for a full-time permanent role. You will carry out general repairs across the hotel and assist with plumbing, electrical, mechanical and basic building tasks.

You will perform routine checks on lighting, heating and utilities, support planned maintenance, and coordinate with Housekeeping and contractors to keep the property running smoothly. A proactive, guest-focused approach is essential.

Qualifications

• Must have a good general understanding of maintenance and repairs.
• Must be able to spot problems and find practical solutions.
• Must take Health & Safety seriously and work safely at all times.
• Must be organised and able to manage changing priorities.
• Must be friendly and professional around guests and colleagues.
• Must take pride in keeping the property to a high standard.

Responsibilities

• Carrying out general repairs and maintenance across the hotel.
• Helping with plumbing, electrical, mechanical and basic building tasks.
• Completing painting, decorating, tiling, re-grouting and other general upkeep.
• Carrying out routine checks on lighting, heating and utilities.
• Supporting planned preventative maintenance.
• Responding quickly to maintenance requests and unexpected issues.
• Completing regular fire safety and emergency lighting checks.
• Keeping workshops, tools and storage areas clean, safe and organised.
• Working closely with Housekeeping and other hotel teams to prioritise repairs.
• Helping oversee contractors and suppliers when required.
• Keeping maintenance records and digital task lists up to date.

Skills

Maintenance knowledge

Problem solving

Health & Safety

Organised

Guest-focused

Team player

Job description

Ardencote Manor | Hiddenwell Luxury Wellness Retreat

Full Time | Permanent
Salary: £ 30,000 per annum
Estimated Start Date: 23 November 2026

Join our Maintenance team and help keep our hotel looking and working at its best

What You'll Do

• Carrying out general repairs and maintenance across the hotel
• Helping with plumbing, electrical, mechanical and basic building tasks
• Completing painting, decorating, tiling, re-grouting and other general upkeep
• Carrying out routine checks on lighting, heating and utilities
• Supporting planned preventative maintenance
• Responding quickly to maintenance requests and unexpected issues
• Completing regular fire safety and emergency lighting checks
• Keeping workshops, tools and storage areas clean, safe and organised
• Working closely with Housekeeping and other hotel teams to prioritise repairs
• Helping oversee contractors and suppliers when required
• Keeping maintenance records and digital task lists up to date

What We're Looking For

• Must have a good general understanding of maintenance and repairs
• Must be able to spot problems and find practical solutions
• Must take Health & Safety seriously and work safely at all times
• Must be organised and able to manage changing priorities
• Must be friendly and professional around guests and colleagues
• Must take pride in keeping the property to a high standard
• Must be happy working both independently and as part of a team

Additional Information

• 40 hours per week – Full-Time permanent position
• Working 5 days out of 7 per week (including weekends and bank holidays, you will need to be flexible to the business needs)
• Right to work in the UK required as time of application (visa sponsorship is not available)

Why Join Hiddenwell?

• Complimentary spa day on your work anniversary
• Free use of leisure and spa facilities
• 30% off stays and spa days
• Discounts on food, drink and retail
• Pension scheme
• Free parking
• Employee Assistance Programme
• Perkbox benefits and Online GP
• Refer-a-Friend bonus
• Excellent training and career development
• A supportive team where you can grow

Hospitality doesn't stop at 5pm, so some flexibility will be needed. This role may include early mornings, evenings, nights and weekends where maintenance needs to be completed with minimal disruption to our guests

If you enjoy fixing things, solving problems and seeing the difference your work makes every day, we'd love to hear from you

Skills

• Organised
• Understanding of Maintenance and Repairs