Maintenance Assistant

Serco Group Plc; Colney; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading public service provider is seeking a Maintenance Assistant in Colney, UK, to ensure the maintenance of the hospital's building fabric and equipment. The role involves performing reactive repairs and preventive maintenance, adhering to safety protocols, and effectively communicating with team and hospital staff. Candidates should possess strong communication skills and relevant experience, with opportunities for career development within a supportive environment.

Benefits

Contributory pension scheme

Serco discounts for shopping and leisure

Opportunity to make a positive difference

Qualifications

• Proven experience working in a similar environment.
• Awareness of the Maintenance Assistant Role's impact on contracts.
• Ability to communicate effectively with peers and staff.

Responsibilities

• Carry out repairs and maintenance as directed.
• Conduct Planned Preventive Maintenance.
• Participate in training and follow safety procedures.

Skills

Good communication skills

Customer service skills

Knowledge of Building Services

Job description

Here at Serco, we are looking to provide a safe and efficient maintenance of the Building Fabric and equipment within the hospital as directed by Estates Supervisors and management., To ensure that the Hospital Building, Fabric, Plant, Services and Equipment are maintained to a high standard to ensure continued efficiency, safety and reliability and to safeguard the future long-term serviceability of the Estate as contractually required by Serco, Octagon and the Norfolk & Norwich NHS Trust To always ensure safety. To always assess all aspects of tasks and take appropriate actions. To know when to request advice or assistance. To understand own limitations To be able to communicate effectively with Peers, Supervisors and Managers within Serco. To be able to communicate politely with Trust Staff, i.e inform relevant people of work to be carried out and informing of work status and potential unavailability of areas, equipment or service. To understand the contractual relationship between Serco, Octagon and the Trust

Responsibilities

• To carry out reactive repairs and maintenance to the Building Fabric and Structure within all areas of the Hospital as directed by Supervisors or Managers.
• To carry out certain Planned Preventive Maintenance.
• To work in accordance with all relevant Serco Policies & Procedures, Work Place Regulations and Best Practice Guidelines
• To work in a safe and responsible manner with full regard for own and other's safety at all times
• To attend work in compliance with the Computerised Time & Attendance System
• To actively participate in the Computerised Labour Control System, including accurate and punctual completion of Work Order Documentation
• To use personal communication equipment as requested
• To be prepared to attend work or work beyond expected finishing time in exceptional circumstances, as requested by Supervisors or Managers
• Communicate to Supervisors or Managers unrepaired faults or defects or requirements for Spare Parts
• To attend on-site and off-site training as required

Qualifications

• To be aware of how the Maintenance Assistant Role influences Serco's Norfolk & Norwich Contract and the wider company objectives
• Proven experience of working in a similar environment
• Knowledge and understanding of general Building Services
• Good communication and customer service skills
• Meaningful and vital work: Working within soft services at Serco means that you'll play a critical role in ensuring that patients continue to receive the care they need 24/7.
• A world of opportunity: It takes a diverse team to support a hospital and we're big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you'll find all the opportunity you need to evolve your career. Great people: Hospitals are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team.

Benefits

• Up to 6% contributory pension scheme.
• Serco discounts which include cinema, merlin entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships.
• The chance to make a positive difference to the wider public.
• Interesting, varied and enjoyable work.
• A company that recognises your contribution.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.