Maintenance Assistant

TN United Kingdom; Bracknell; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Maintenance Assistant, where your skills will ensure hotels and leisure clubs are always in top condition. This role offers a chance to work in vibrant environments, fix maintenance issues, and provide exceptional service to guests. Enjoy a fun and inclusive work culture with numerous benefits, including health memberships, discounts, and well-being support. If you have a passion for hands-on work and thrive in a team, this is the perfect opportunity for you to grow and make a difference.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

Friends and Family discounted stays

50% discount on Food and Drink

30% discount in Starbucks

Excellent training programs

Mental Wellbeing support

Financial wellbeing support

Guaranteed day off for your birthday

Company Pension scheme

Qualifications

• Ability to fix maintenance issues effectively.
• Passion for learning and growing in the role.
• Strong commitment to customer service.

Responsibilities

• Fixing issues in guest rooms to ensure a faultless stay.
• Maintaining seamless operation of Leisure Clubs.
• Keeping public areas looking fresh and inviting.

Skills

Handy with tools

Customer service

Problem-solving

Team collaboration

Ability to work under pressure

Job description

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Join Us as a Maintenance Assistant

Are you handy with a toolbox? If so, come and join us as a Maintenance Assistant to ensure our hotels and leisure clubs are always in top condition and in good working order. This role involves fixing issues in guest rooms to ensure a faultless stay, maintaining seamless operation of our Leisure Clubs, and keeping public areas looking fresh and inviting.

At Village Hotel Club, we embrace personality, individualism, and fun. Unlike traditional, formal hotels, we create lively, modern spaces for our guests to work, dine, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, your service will help us stand out above the competition.

Benefits

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, starting from £35 with a friend and including breakfast.
• Friends and Family discounted stays from £49 including breakfast.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount in our Village Hotel Starbucks stores, on and off shift.
• Excellent training and development programs, including Rising Stars and Talent Academy.
• Engaging training via our Mobile Gaming platform across hotel areas.
• Discounts and cashback offers on High Street Brands and Supermarkets.
• Well-being and Healthcare benefits, including monthly well-being programs.
• Mental Wellbeing support with mental health first aiders and up to 2 mental health days annually.
• Financial wellbeing support and salary drawdown via Wagestream.
• Access to Employee Assistance Programme for support and counseling.
• A fun, supportive, and inclusive work environment with regular team events.
• Reward and Recognition schemes, anniversary rewards, and company incentives.
• Electric car salary sacrifice scheme.
• Guaranteed day off for your birthday.
• Discounted Health Cash plan and Sick pay Insurance.
• Big People Days to celebrate and recognize employees and communities.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme and Life Insurance.

*Terms & Conditions apply based on your contract.

What We Need From You

• To be handy with a set of tools.
• To have the passion to learn and grow.
• A bag of personality.
• Commitment to delivering excellent customer service.
• Proactive, quick thinking, and adept at identifying and fixing maintenance issues.
• Supportive in nature.
• Ability to work well under pressure.
• A team player, working collaboratively with other departments.

Come and be part of something new and special — Work, Grow & Play the Village Way!