Magical Live-Event Merchandise Cast Member

The Walt Disney Company; Greater London; On-site; GBP 15,000 - 19,000; Part time

Job summary

The Walt Disney Company is seeking Cast Members (Merchandise Seller) to support live event merchandising in a venue. You will engage Guests, share product stories, and drive sales while upholding Disney standards and presentation guidelines.

This fixed-term role requires flexibility for matinees, evenings, weekends and events. You will work within a fast-paced environment, collaborating with Merchandising Management and front-of-house teams to ensure a magical experience for Guests.

Qualifications

• Experience in retail, hospitality, or live entertainment roles.
• Strong customer service skills and ability to engage Guests.
• Comfort with promotions, product knowledge, and upselling when appropriate.
• Willingness to work across venues, matinees, evenings and weekends.

Responsibilities

• Create memorable Guest experiences using product knowledge and storytelling.
• Deliver scripted and non-scripted Guest interactions and maintain Disney standards.
• Assist with visual merchandising and maintaining displays.
• Support stock replenishment, sales, and inventory accuracy.
• Collaborate with teams to ensure smooth operations during performances.

Skills

Guest-facing experience

Sales oriented

Excellent communication

Flexible schedule

Stand for long periods

Job description

The Walt Disney Company is seeking Cast Members (Merchandise Seller) to support live event merchandising in a venue. You will engage Guests, share product stories, and drive sales while upholding Disney standards and presentation guidelines.

This fixed-term role requires flexibility for matinees, evenings, weekends and events. You will work within a fast-paced environment, collaborating with Merchandising Management and front-of-house teams to ensure a magical experience for Guests.