Macmillan Support Worker

NHS Scotland; Kirkwall; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

NHS Pension

Work-life balance policies

Employee assistance programme

Job summary

NHS Orkney is seeking a Senior Healthcare Support Worker to join the multidisciplinary team at The Balfour. The role involves clinical, administrative and support duties to maintain high standards of patient care.

You will have SVQ3 in Health & Social Care or equivalent experience, with a commitment to ongoing training and development.

Qualifications

• You will have previous experience in a relevant health or social care role.
• You will hold an SVQ3 in Health & Social Care or demonstrate equivalent experience.

Responsibilities

• Provide a range of patient care activities to deliver safe, effective care.
• Assist with day-to-day administrative duties and maintain accurate records.
• Support patient pathways including admissions onto TrakCare and ordering treatments.
• Manage calls, prepare patient documentation and ensure a clean, safe environment.
• Participate in ongoing personal and professional development and mandatory training.

Skills

Healthcare experience

Education

SVQ3 in Health & Social Care

Job description

About The Organisation

NHS Orkney is committed to delivering excellent care to our 22,000 residents. Whether you’re new to the NHS or bringing experience from elsewhere, your skills will make a real difference.

About Orkney

Our modern healthcare facility, The Balfour, brings together inpatient care, emergency services, outpatient clinics, diagnostics, GP practices and the Scottish Ambulance Service. We’re also investing in services across our outer Isles, ensuring high-quality care reaches every corner of Orkney.

We are guided by our core values that shape everything we do – Open and honest, Respect and Kindness – from how we care for our patients to how we support each other as colleagues.

With over 70 islands – 20 of them inhabited – Orkney offers a unique blend of natural beauty, close-knit community and an opportunity for adventure. From dramatic coastlines and rare wildlife to rich cultural traditions and active lifestyles, it’s a place where compassion thrives and every day brings something new. Regularly named one of the UK’s best places to live, Orkney offers a lifestyle that’s both fulfilling and inspiring.

The Position

The Senior Healthcare Support Worker (HCSW) is a key member of the multidisciplinary team, supporting the delivery of patient care under the supervision of a Registered Nurse. The role involves a combination of clinical, administrative and support duties to ensure high standards of care are maintained.

The post holder will undertake a range of patient care activities, ensuring care is delivered safely, effectively and to an acceptable standard, while promoting a person-centred approach in line with NHS Orkney policies. They will contribute to maintaining a clean, safe and supportive environment for patients and staff.

The role also includes assisting with day-to-day administrative duties, working alongside specialist nurses to support patient pathways, including admissions onto TrakCare, ordering treatments, managing calls, preparing patient documentation and maintaining accurate records.

The post holder will be expected to participate in ongoing personal and professional development, including statutory and mandatory training, to maintain and improve standards of care.

The Candidate

You will have previous experience in a relevant health or social care role, and hold an SVQ3 in Health & Social Care or be able to demonstrate equivalent experience. You will also be willing to undertake the training required to meet the needs of the role.

Location, Working Pattern and Contract Duration

This post will be based at The Balfour

The successful candidate will work: Full Time 36 hours per week

This post is Permanent

It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NHS Orkney.

Benefits and Salary

The salary for this post is Band 3 and if residing on Orkney, you’ll also receive a Distant Islands Allowance of £1,719 pro rata per annum, adding extra value to your rewarding career with us.

NHS Orkney also offers an attractive pension scheme, wide range of work life balance policies, employee assistance programme and various discounts to both local and national retailers.

Further Information

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. If there are additional requirements you would like to request, please contact [e-mail]

To find out more about this opportunity please contact Emma McGuigan, Senior Charge Nurse on [e-mail]

This post is subject to a Disclosure Scotland check.

Artificial Intelligence (AI) - Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.

Failure to comply with this requirement may result in your application being withdrawn from the application process.

NHS Orkney is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.

Please note this advert may close early if sufficient applications are received.