Machine Installations Coordinator | Flexible Hours + Company Vehicle

Vending Sense Group; Hoddesdon; Remote; GBP 27,000 - 38,000; Full time

Benefits offered by this job

Competitive salary with performance‑dr

Flexible working hours

Company vehicle and paid travel

21 days’ holiday, plus bank holidays,

Paid sick leave and private health ins

Pension scheme

Quarterly team events

Complimentary refreshments on-site

Free company merchandise like uniforms

Training and development budget

Job summary

Vending Sense Group is seeking a Machine Installation Coordinator in Hoddesdon to drive end-to-end planning, scheduling and management of machine installations across customer sites. You will be the vital link between customers, field engineers, and internal teams to ensure installations are completed safely, efficiently and to high standards.

The role requires proven experience coordinating machine or equipment installations in vending, manufacturing or technical services, with strong

Qualifications

• Proven experience coordinating machine or equipment installations, ideally in vending, manufacturing, or technical services.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• Exceptional communication and customer service skills.
• Proficiency with Microsoft Office and scheduling tools (Excel, Teams, CRM systems).
• A calm, professional, and proactive approach under pressure.
• Team‑oriented mindset with a strong eye for detail and a drive to exceed expectations.

Responsibilities

• Coordinate Projects: Plan, schedule, and oversee machine installations from order confirmation through to customer handover.
• Be the Customer Champion: Act as the main point of contact for installation updates, timelines, and requirements.
• Plan Resources: Manage engineers, tools, vehicles, and equipment to ensure installations run smoothly.
• Ensure Readiness: Confirm that all customer sites meet technical and safety standards before work begins.
• Manage Documentation: Prepare and distribute installation packs, risk assessments, and method statements.
• Support Technically: Liaise with the service and technical teams to resolve any installation issues.
• Follow Up: Ensure successful commissioning, customer sign‑off, and handover to operations or service teams.
• Drive Improvement: Identify and implement process enhancements to boost efficiency and customer satisfaction.
• Promote Safety: Uphold all Health & Safety standards across every stage of installation.

Skills

Organisational skills

Microsoft Excel

CRM systems

Communication

Planning

Microsoft Office

Tools

Microsoft Office

Job description

Vending Sense Group is seeking a Machine Installation Coordinator in Hoddesdon to drive end-to-end planning, scheduling and management of machine installations across customer sites. You will be the vital link between customers, field engineers, and internal teams to ensure installations are completed safely, efficiently and to high standards.

The role requires proven experience coordinating machine or equipment installations in vending, manufacturing or technical services, with strong