Machine Installation Coordinator

Vending Sense Group; Hoddesdon; Remote; GBP 27,000 - 38,000; Full time

Benefits offered by this job

Competitive salary with performance‑dr

Flexible working hours

Company vehicle and paid travel

21 days’ holiday, plus bank holidays,

Paid sick leave and private health ins

Pension scheme

Quarterly team events

Complimentary refreshments on-site

Free company merchandise like uniforms

Training and development budget

Job summary

Vending Sense Group is seeking a Machine Installation Coordinator in Hoddesdon to drive end-to-end planning, scheduling and management of machine installations across customer sites. You will be the vital link between customers, field engineers, and internal teams to ensure installations are completed safely, efficiently and to high standards.

The role requires proven experience coordinating machine or equipment installations in vending, manufacturing or technical services, with strong

Qualifications

• Proven experience coordinating machine or equipment installations, ideally in vending, manufacturing, or technical services.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• Exceptional communication and customer service skills.
• Proficiency with Microsoft Office and scheduling tools (Excel, Teams, CRM systems).
• A calm, professional, and proactive approach under pressure.
• Team‑oriented mindset with a strong eye for detail and a drive to exceed expectations.

Responsibilities

• Coordinate Projects: Plan, schedule, and oversee machine installations from order confirmation through to customer handover.
• Be the Customer Champion: Act as the main point of contact for installation updates, timelines, and requirements.
• Plan Resources: Manage engineers, tools, vehicles, and equipment to ensure installations run smoothly.
• Ensure Readiness: Confirm that all customer sites meet technical and safety standards before work begins.
• Manage Documentation: Prepare and distribute installation packs, risk assessments, and method statements.
• Support Technically: Liaise with the service and technical teams to resolve any installation issues.
• Follow Up: Ensure successful commissioning, customer sign‑off, and handover to operations or service teams.
• Drive Improvement: Identify and implement process enhancements to boost efficiency and customer satisfaction.
• Promote Safety: Uphold all Health & Safety standards across every stage of installation.

Skills

Organisational skills

Microsoft Excel

CRM systems

Communication

Planning

Microsoft Office

Tools

Microsoft Office

Job description

Love great coffee and hands-on work? Join one of the UK’s fastest-growing refreshment companies.

Monday to Friday, 9am – 5pm

Are you a natural organiser with a passion for delivering exceptional results? We’re looking for a Machine Installation Coordinator to join our growing Operations and Engineering team in Hoddesdon.

In this role, you’ll take ownership of the end-to-end planning, scheduling, and management of machine installations across customer sites. You’ll be the vital link between customers, field engineers, and internal departments, ensuring every installation is completed safely, efficiently, and to the highest quality standards.

This is a fantastic opportunity for someone with previous experience in machine or equipment installation coordination, ideally within the vending, manufacturing, or technical service industries.

We are an equal opportunities employer and welcome applications from all suitably qualified candidates regardless of race, gender, disability, religion/belief, sexual orientation, or age.

You’ll coordinate every stage of machine installations, ensuring projects run smoothly, safely, and on schedule.

• Coordinate Projects: Plan, schedule, and oversee machine installations from order confirmation through to customer handover.
• Be the Customer Champion: Act as the main point of contact for installation updates, timelines, and requirements.
• Plan Resources: Manage engineers, tools, vehicles, and equipment to ensure installations run smoothly.
• Ensure Readiness: Confirm that all customer sites meet technical and safety standards before work begins.
• Manage Documentation: Prepare and distribute installation packs, risk assessments, and method statements.
• Support Technically: Liaise with the service and technical teams to resolve any installation issues.
• Follow Up: Ensure successful commissioning, customer sign-off, and handover to operations or service teams.
• Drive Improvement: Identify and implement process enhancements to boost efficiency and customer satisfaction.
• Promote Safety: Uphold all Health & Safety standards across every stage of installation.

You’re organised, proactive, and great at communication, with the skills to keep installations efficient and customers happy.

• Proven experience coordinating machine or equipment installations, ideally in vending, manufacturing, or technical services.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• Exceptional communication and customer service skills.
• Proficiency with Microsoft Office and scheduling tools (Excel, Teams, CRM systems).
• A calm, professional, and proactive approach under pressure.
• Team-oriented mindset with a strong eye for detail and a drive to exceed expectations.

At Vending Sense, we believe great work deserves great rewards. When you join our team, you’ll enjoy a package designed to support your growth, wellbeing, and work-life balance, both on and off the job. Join us, and you’ll be part of a supportive team that values skill, enthusiasm, and a great attitude, all while enjoying the perks that make work genuinely rewarding.

• Competitive salary with performance-based bonuses to recognise your hard work and results
• Flexible working hours to help you balance work and life
• Company vehicle and paid travel for convenience on the go
• 21 days’ holiday, plus bank holidays, with extra days added every year you’re with us
• Paid sick leave and private health insurance, keeping you covered when it matters
• Pension scheme to help you plan for the future
• Quarterly team events,from meals out to team-building activities
• Complimentary refreshments on-site (yes, great coffee included!)
• Free company merchandise like uniforms, hoodies, and water bottles
• Training and development budget for courses, events, and learning opportunities