M365 Trainer: Excel, Copilot & Power BI (Remote)

QA; Greater London; Hybrid; GBP 36,000 - 48,000; Full time

Benefits offered by this job

27 days annual leave

Holiday buying scheme

Medicash plan

Wellhub

Cycle to Work

Private Medical Insurance

Employee Assistance Programme

Employee Discounts Benefit Hub

3 Development days

2 Charity days

Pension Scheme

Early Friday Finish at 4pm

Job summary

QA is seeking an experienced Microsoft Office Applications Trainer to deliver high-quality sessions across Microsoft 365 core apps (Excel, PowerPoint, Word, Outlook, Teams) and Copilot. The role is home-based/hybrid with delivery from QA centres and client sites, requiring flexible travel to client locations.

You will shape course design, stay current with industry trends, and drive learner success while supporting team objectives and professional development within QA.

Qualifications

• Excellent presentation, facilitation, and coaching skills to deliver content virtually and in-person.
• Ability to connect with diverse audiences at all levels within an organisation, including technical and non-technical professionals.
• Strong knowledge of core Microsoft 365 apps and ability to tailor training to business needs.
• Hands-on experience with Copilot and translating AI features into practical business use cases.

Responsibilities

• Delivery of high-quality, engaging training sessions in line with policies and standards.
• Achieve Trainer Satisfaction Score (TSAT) of 92%+ and quality metrics through observations and feedback.
• Act as SME and contribute insights to internal discussions and client programs.
• Collaborate across teams and with stakeholders to support continuous improvement.

Skills

Microsoft 365

Copilot

Excel

Training delivery

Tools

Power BI

SharePoint

Job description

QA is seeking an experienced Microsoft Office Applications Trainer to deliver high-quality sessions across Microsoft 365 core apps (Excel, PowerPoint, Word, Outlook, Teams) and Copilot. The role is home-based/hybrid with delivery from QA centres and client sites, requiring flexible travel to client locations.

You will shape course design, stay current with industry trends, and drive learner success while supporting team objectives and professional development within QA.