M365 Engineer

Howden Joinery Limited; Northampton; On-site; GBP 52,000 - 76,000; Full time

Benefits offered by this job

Competitive salary

Excellent pension scheme

25 days holiday + bank holidays

Staff Discount

Employee Assistance Programme

Exceptional Reward and Recognition

Job summary

Howdens Joinery is seeking a M365 Engineer to design, implement and support modern workplace technologies for thousands of users, with a focus on Microsoft 365, Teams, SharePoint Online and OneDrive. This is a full‑time permanent role with hybrid work and onsite days at Brackmills, Northampton.

You will work with architects and IT teams to deliver projects, drive automation with PowerShell, Graph API and Power Automate, and help ensure security, governance and compliance across the modern

Qualifications

• Strong experience administering and supporting Microsoft 365 technologies.
• Excellent knowledge of Teams, SharePoint Online, OneDrive and Exchange Online, telephony.
• Experience developing automation scripts using PowerShell.
• Track record delivering infrastructure or workplace technology projects.
• Strong troubleshooting and problem-solving skills.
• Experience with ITIL service management.
• Ability to engage with technical and non-technical stakeholders.
• Passion for continuous improvement and service optimisation.
• Strong organisational skills with multiple priorities.

Responsibilities

• Designing, building and maintaining Microsoft 365 solutions including Teams, SharePoint Online, Exchange Online, OneDrive, Viva Copilot and Power.
• Leading technical improvements that enhance collaboration, productivity and user experience.
• Developing automation solutions using PowerAutomate, PowerShell, Graph API and related technologies.
• Supporting Microsoft 365 migrations, deployments and integrations.
• Monitoring service performance and optimising.
• Working with security teams to maintain compliance, governance and information protection standards.
• Managing incidents, service requests and changes in line with ITIL best practice.
• Producing technical documentation, knowledge articles and support materials.
• Keeping ahead of Microsoft's roadmap and evaluating emerging technologies, including Copilot and AI-powered workplace solutions.
• Supporting and mentoring colleagues within the wider team.

Skills

Microsoft 365 administration

Teams administration

SharePoint Online

OneDrive administration

ITIL / service management

Tools

PowerShell

Graph API

Power Automate

Microsoft Teams admin tooling

Job description

As a M365 Engineer at Howdens, you'll play a key role in shaping and evolving the digital workplace experience for thousands of users. Working within our Modern Workplace team, you'll be responsible for designing, implementing and supporting modern workplace technologies, with a strong focus on the Microsoft 365 ecosystem and telephony. From enabling collaboration and productivity through Teams, SharePoint Online and OneDrive, to PowerApps, Power automate, Copilot and Copilot Agents you'll help ensure our technology landscape remains modern, secure and user-focused. This is a full time, permanent opportunity offering the flexibility to work onsite at least 2 days per week at our Brackmills office in Northampton. You'll work closely with architects, analysts and infrastructure teams to deliver technical projects, drive automation initiatives, improve operational efficiency and support business-critical services.

Key responsibilities include:

• Designing, building and maintaining Microsoft 365 solutions including Teams, SharePoint Online, Exchange Online, OneDrive, Viva Copilot and Power
• Leading technical improvements that enhance collaboration, productivity and user experience
• Developing automation solutions using PowerAutomate, PowerShell, Graph API and related technologies
• Supporting Microsoft 365 migrations, deployments and integrations
• Monitoring service performance and proactively identifying opportunities for optimisation
• Working with security teams to maintain compliance, governance and information protection standards
• Managing incidents, service requests and changes in line with ITIL best practice
• Producing technical documentation, knowledge articles and support materials
• Keeping ahead of Microsoft's roadmap and evaluating emerging technologies, including Copilot and AI-powered workplace solutions
• Supporting and mentoring colleagues within the wider team

What we need from you

We're looking for a technically capable and proactive engineer who enjoys solving complex challenges and delivering innovative workplace solutions. You'll have:

• Strong experience administering and supporting Microsoft 365 technologies
• Excellent knowledge of Teams, SharePoint Online, OneDrive and Exchange Online, telephony
• Experience developing automation scripts using PowerShell
• A track record of successfully delivering infrastructure or workplace technology projects
• Strong troubleshooting and problem-solving skills across modern workplace platforms
• Experience working within service management frameworks such as ITIL
• The ability to engage confidently with both technical and non-technical stakeholders
• A passion for continuous improvement and service optimisation
• Strong organisational skills with the ability to manage multiple priorities simultaneously

It would be advantageous if you also have:

• Microsoft certifications such as MS-700 or MS-102
• Experience with Microsoft Graph API
• Experience implementing automation and process improvements at scale
• Knowledge of Microsoft security, compliance and governance tooling
• Exposure to Copilot, Viva Suite or other modern workplace technologies

What we can offer you:

• Competitive salary and annual company bonus
• Excellent pension scheme (company contribution of up to 12%)
• 25 days holiday + bank holidays with the option to buy additional days
• Staff Discount
• Employee Assistance Programme
• Exceptional Reward and Recognition events

About Howdens:

Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe, making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa £2.3bn, and we have an ambitious growth agenda. As well as the opportunity to develop within a fast‑paced and commercial environment, you will be part of a rewarding organisation recognised for excellence in the workplace in the Best Big Companies to Work For.

Why join us? This is an exciting opportunity to help shape the future of workplace technology within a growing FTSE‑listed business. You'll have the chance to work with some of Microsoft's latest technologies, influence digital transformation initiatives, and play a key role in delivering a modern, secure and collaborative employee experience across the organisation.

About Howdens: Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast‑paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.

Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, we will be happy to help you.

Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.

Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome.

As a proud member of The Sunday Times Top 100 Apprenticeship Employers, we offer exciting opportunities for both apprentices starting out and experienced professionals ready to take the next step in their careers. Whether you’re working in our depots, building strong relationships with our trade customers, or applying your expertise to create, manufacture and distribute our market‑leading products, there are many roles that make Howdens a success.

Find out more about what makes our Depots tick. Howdens is the UK’s number one specialist kitchen supplier, trusted by the trade since 1995. From just 14 depots when we started, we’ve grown to nearly 950 across the UK and Europe, and we’re still growing. At Howdens, our people are at the heart of everything we do. Whether in our depots, manufacturing sites, or support teams, everyone plays a vital role in helping us grow, innovate, and make a difference. We work exclusively with trade professionals, giving them the products, service, and support they need to deliver kitchens fitted to the highest standard. By building strong partnerships with local tradespeople, we help them exceed their customers’ expectations, and in turn, we all succeed together. Our success is built on a simple but powerful model: locally empowered depot teams backed by a world‑class supply chain. This means we can keep products in stock, provide exceptional service, and deliver real value to our customers every day.