Territory Representative

Howden Joinery Limited; Waterloo; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Brilliant bonuses

Outstanding depot incentives

Company Car

Pension scheme up to 12%

Up to 32 days annual leave

Holiday entitlement rises with service

Staff discount on Howdens products

40 hour working week

No evening, Sunday or Bank Holiday

Buy-as-you-earn share scheme

Virtual GP access and wellbeing

Job summary

Howdens Joinery Limited is seeking a Territory Sales Representative to grow local customer bases and win new business across your designated territory. You will work field-based, collaborating with depot teams to expand account spend and nurture trade partnerships.

You will engage with trade customers from first conversations, build product knowledge in joinery and hardware, and proactively manage inquiries from initial contact to resolution.

Qualifications

• A track record of winning new business or working in a target-driven sales role.
• Confident engaging trade customers from first conversation.
• Self-motivated, resilient with a drive to succeed.
• Ability to build product and service knowledge in joinery and hardware.
• Strong organisation skills with the ability to thrive in a fast-paced environment.
• Full UK driving licence required.

Responsibilities

• Winning new business by proactively approaching prospective customers and converting opportunities into new accounts.
• Building and growing the account base across your territory, supporting each depot's performance.
• Introducing new customers to the Howdens model, clearly articulating how it works and why it delivers.
• Collaborating with depot teams to build account spend and drive more frequent trading.
• Building strong, lasting relationships with both new and existing account holders.
• Taking ownership of customer enquiries, managing them professionally from first contact through to resolution.
• Playing an active role in team meetings, contributing insight, performance updates, and ideas.
• Keeping data accurate and up to date, ensuring visibility across your activity and pipeline.
• Working safely and in line with Health & Safety standards.

Skills

New business wins

Trade customer engagement

Self-motivated

Joinery knowledge

Organisation skills

Driving licence (UK)

Job description

Join the UK's No1 Trade Kitchen Supplier Join Howdens as a Territory Sales Representative and play a key role in growing your local customer account base. This is a field-based role where you will be building your network, winning new business, and turning conversations into long-term trade partnerships. Working closely with your depot colleagues you will take ownership of growing and nurturing the trade customer base across your territory, building trust, and turning opportunities into sales. It is a role with real autonomy, giving you the freedom to manage your workload, with a clear focus on driving sustainable growth through strong relationships and teamwork.

What we can offer you:

• Competitive salary
• Brilliant bonuses
• Outstanding depot incentives
• Company Car
• Competitive pension scheme with up to 12% company contribution
• Up to 32 days annual leave, including bank holidays
• Holiday entitlement rises with service
• Generous staff discount on Howdens products
• 40 hour working week (Monday to Friday)
• No evening, Sunday or Bank Holiday working
• Buy-as-you-earn share scheme
• Virtual GP access and wellbeing support for you and your family

What we are looking for:

• A track record of winning new business or working in a target-driven sales role
• Confident engaging trade customers from first conversation
• Self-motivated, resilient with a drive to succeed
• Ability to build product and service knowledge in joinery and hardware
• Strong organisation skills with the ability to thrive in a fast-paced environment
• Full UK driving licence required

What you will be doing:

• Winning new business by proactively approaching prospective customers and converting opportunities into new accounts
• Building and growing the account base across your territory, supporting each depot's performance
• Introducing new customers to the Howdens model, clearly articulating how it works and why it delivers
• Collaborating with depot teams to build account spend and drive more frequent trading
• Building strong, lasting relationships with both new and existing account holders
• Taking ownership of customer enquiries, managing them professionally from first contact through to resolution
• Playing an active role in team meetings, contributing insight, performance updates, and ideas
• Keeping data accurate and up to date, ensuring visibility across your activity and pipeline
• Working safely and in line with Health & Safety standards

What it's like to work here:

We take pride in getting things right first time for our customers.

Everyone pulls their weight and supports each other as one team.

It's a busy depot, so we keep things simple, work fast and get the job done.

We all play a part in the depot's success and share in the team bonus.

We build trust by doing what we say we will, every day.

About Howdens:

Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.

Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome.

We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email [e-mail] with the job title and location, and we will be happy to help you.

Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.

Discover your next role with us and see how you can fit into one of the UK's best big companies to work for. As a proud member of The Sunday Times Top 100 Apprenticeship Employers, we offer exciting opportunities for both apprentices starting out and experienced professionals ready to take the next step in their careers. Whether you're working in our depots, building strong relationships with our trade customers, or applying your expertise to create, manufacture and distribute our market-led products, there are many roles that make Howdens a success.

Find out more about what makes our Depots tick.

Howdens is the UK's number one specialist kitchen supplier, trusted by the trade since 1995. From just 14 depots when we started, we've grown to nearly 950 across the UK and Europe, and we're still growing.

At Howdens, our people are at the heart of everything we do. Whether in our depots, manufacturing sites, or support teams, everyone plays a vital role in helping us grow, innovate, and make a difference. We work exclusively with trade professionals, giving them the products, service, and support they need to deliver kitchens fitted to the highest standard. By building strong partnerships with local tradespeople, we help them exceed their customers' expectations, and in turn, we all succeed together. Our success is built on a simple but powerful model: locally empowered depot teams backed by a world-class supply chain. This means we can keep products in stock, provide exceptional service, and deliver real value to our customers every day.