M365 Copilot Specialist — Enterprise Incident & IAM Expert

Vallum Associates; Sheffield; On-site; GBP 50,000 - 75,000; Full time

Job summary

Vallum Associates seeks an experienced Microsoft 365 specialist to manage enterprise-scale incidents and drive root-cause analyses across M365 services. You will handle complex escalations in the Admin Centre, Entra, Conditional Access, SharePoint/OneDrive permissions, and Teams, while contributing to observability and monitoring efforts.

The role requires 5–8+ years in M365 support, strong Copilot skills, PowerShell and Graph API for troubleshooting, and a proven track record in regulated

Qualifications

• 5–8+ years in Microsoft 365 support at enterprise scale.
• Experience in regulated environments with audit-ready artifacts.
• Strong skills in Copilot, SharePoint/OneDrive permissions, Entra ID and Conditional Access.

Responsibilities

• Triage and resolve complex M365 escalations and incidents.
• Perform root cause analysis across M365 Admin Centre, Entra, CA, SharePoint/OneDrive, Teams.
• Contribute to observability and monitoring practices using relevant tools.

Skills

Audit readiness

Regulatory experience

Strong Copilot skills

Observability mindset

Tools

Microsoft Copilot

Entra ID

Conditional Access

PowerShell

Graph API

SharePoint/OneDrive permissions

Job description

Vallum Associates seeks an experienced Microsoft 365 specialist to manage enterprise-scale incidents and drive root-cause analyses across M365 services. You will handle complex escalations in the Admin Centre, Entra, Conditional Access, SharePoint/OneDrive permissions, and Teams, while contributing to observability and monitoring efforts.

The role requires 5–8+ years in M365 support, strong Copilot skills, PowerShell and Graph API for troubleshooting, and a proven track record in regulated