M365 & AI Specialist — Hybrid, Enable AI Workflows

PA Consulting; Melbourn; Hybrid; GBP 65,000 - 100,000; Full time

Benefits offered by this job

25 days annual leave

Generous pension

Bonus potential

PA share ownership

Cycle to work benefits

Job summary

PA Consulting is seeking a Microsoft 365 & AI Specialist to help our people work more effectively using Microsoft 365, Copilot, agents and AI technologies. Hybrid model with in-office presence required two days per week.

You will engage stakeholders, define needs and deliver practical, scalable AI-enabled solutions across Copilot, SharePoint, Teams and Power Platform. You will shape adoption, run AI workshops, support pilots and ensure responsible AI governance while collaborating with business

Qualifications

• Growing subject matter expertise in Microsoft 365, Copilot, AI-enabled working or related digital workplace technologies.
• Ability to work independently, organise complex tasks and deliver to agreed standards and deadlines.
• Strong communication and interpersonal skills, with the confidence to engage stakeholders and explain technical concepts simply.

Responsibilities

• Engage stakeholders to understand business problems, identify opportunities and recommend practical Microsoft 365, Copilot and AI-enabled solutions.
• Run structured discovery activities to clarify requirements, desired outcomes, constraints, risks and measures of success.
• Build or support agents, workflows, automations and low‑code solutions, working with service owners and technical specialists where needed.
• Translate requirements into clear designs, user stories, prototypes, guidance or implementation plans appropriate to the scale of the opportunity.
• Drive adoption through demonstrations, workshops, training, communications and clear user guidance tailored to different audiences to support the adoption and effective use of Microsoft 365 Copilot and other AI capabilities across the organisation.
• Support pilots and proofs of concept, including requirements, testing, feedback, success measures and follow‑up actions.
• Apply responsible AI, governance, security, licensing, lifecycle and supportability considerations to new solutions.
• Evaluate new Microsoft capabilities and use adoption, usage, feedback and support data to recommend improvements and prioritise next steps.
• Contribute to reusable patterns, standards and communities of practice so that successful approaches can be shared and scaled.
• Plan and organise work, manage risks and issues, communicate progress and share learning across Microsoft 365 and AI services.

Skills

Microsoft 365

Copilot

AI-enabled working

Stakeholder engagement

Communication

Tools

Teams

SharePoint

Power Platform

Copilot Studio

SharePoint agents

Agent Builder

Job description

PA Consulting is seeking a Microsoft 365 & AI Specialist to help our people work more effectively using Microsoft 365, Copilot, agents and AI technologies. Hybrid model with in-office presence required two days per week.

You will engage stakeholders, define needs and deliver practical, scalable AI-enabled solutions across Copilot, SharePoint, Teams and Power Platform. You will shape adoption, run AI workshops, support pilots and ensure responsible AI governance while collaborating with business