M&E Bars Zero Hours

Harri; Sutton Coldfield; Hybrid; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Mental health support

Wagestream access

Cycle2Work

Discounted gym memberships

Free onsite parking

Complimentary meals during shifts

Job summary

The Belfry Hotel & Resort in Sutton Coldfield is seeking a Meeting & Events Bar Assistant to join our vibrant Meetings & Events team. You will perform waiter or bartender duties across outlets, welcome guests with warmth, and help deliver a seamless dining and drink experience from start to finish.

No prior experience is required; we provide hands‑on training and development. The base hourly rate is £11.80–£12.71 with service charge, and there are opportunities to grow within this award‑winning

Qualifications

• Passion for delivering fantastic guest service.
• Enjoy engaging in conversation about products and the resort.
• Natural at selling and promoting upsells.
• Outgoing, enthusiastic, with a can-do attitude.
• Proactive and eager to learn.

Responsibilities

• Welcome guests in a polite and friendly manner.
• Deliver a great guest experience from start to finish.
• Confidently discuss drinks menus, upsell, and promote choices.
• Maintain cleaning and high hygiene standards.
• Support across outlets to ensure smooth resort operations.

Skills

Customer service

Communication

Sales skills

Job description

The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team.

The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2026 Caterer’s Top 30 Best Places to Work and the Sunday Times Top 10 Places to Work 2026.

The Belfry Meetings and Events

The Meeting & Events department boasts 24 stylish event spaces capable of hosting gatherings of all sizes, from board meetings to large weddings and corporate events. With over 120 team members, we serve up to 800 guests simultaneously. Our experienced team ensures seamless and successful events, from celebrity golf days to themed BBQs, creating memorable experiences for all attendees.

Salary

The base hourly rate for this role is £11.80 to 12.71 per hour, plus service charge.

About the role

As a Meeting & Events Bar Assistant, your duties include all those of a waiter or bartender:

• To welcome all guests a polite and friendly manner
• To deliver a great experience from beginning to end
• To confidently talk about our drinks menus, offer upsells and enthusiastically
• Cleaning and good hygiene practices are a large part of this role
• To work across any of the outlets that are in need of assistance to ensure the smooth running of the resort as a whole.

About you

You don’t need experience to start your career with us at The Belfry Hotel and Resort. We have a great team that will train you give you all of the skills you need to be successful. If you do have previous experience that’s great, we will take your skills and elevate them in a department where you feel you would be the best fit. For all of our future employees our requirements are:

• You are passionate about delivering a fantastic service to our guests
• You enjoy engaging in conversation, talking about our products and the resort
• You are a natural when it comes to selling
• You are outgoing and enthusiastic
• You have a can-do attitude and are proactive

Learning & Development

We invest in our people through hands‑on coaching, mentoring, and a wide range of in‑house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.

Wellness

Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.

Showing Our Appreciation

We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.

Making a Difference

Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.

Our Values

Working here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.