M&E Bars Supervisor

The-Belfry; Sutton Coldfield; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Discounted gym memberships

Mental health support

Cycle2Work scheme

Free parking

Free meals during shifts

Job summary

The Belfry Hotel & Resort is seeking an experienced Meetings and Events Bar & Set Up Supervisor to lead the bar and setup team, ensure BEO accuracy, and deliver outstanding guest experiences across events and weddings.

This 45 hours per week role runs 12 or 3pm start, five days out of seven, with a base salary plus service charge. You will monitor setup quality and coordinate with departments to maintain high standards and a memorable guest experience.

Qualifications

• An experienced supervisor who has led teams in busy, food and beverage setting.
• Passionate about quality food, wine and beverages and seasonal produce.
• An inspirational leader who develops your team and fosters excitement for our food and drinks offering.
• Experienced in taking ownership over your department and achieving financial and guest targets.
• Able to develop strong relationships with your guests, team, and colleagues.

Responsibilities

• Overseeing key services and ensuring a fantastic experience for all of our guests.
• Working with the Bar Manager to establish and implement standards of performance within the department.
• Ensuring the team is fully briefed and trained.
• Creating an environment that promotes employee morale and pride.

Skills

Team leadership

Food & beverage

Guest service

Financial targets

Relationship building

Tools

BEO knowledge

Job description

The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team.

The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2026 Caterer’s Top 30 Best Places to Work and the Sunday Times Top 10 Places to Work 2026.

The Belfry Meetings and Events:

The Meetings & Events team at The Belfry brings our stylish event spaces to life, hosting everything from intimate board meetings to grand weddings and large-scale corporate events. With a dedicated team of over 150 people ensuring every occasion runs seamlessly, delivering unforgettable experiences. Being part of this team means working in a fast-paced, dynamic environment where no two days are ever the same.

The base annual rate for this role is £ 30959.93 per annum, plus service charge.

About the role

This role is 45 hours per week, from 12 or 3pm until close 5 days out of seven.

As Meetings and Events Bar & Set Up Supervisor you will be responsible for checking that the BEO details are correct with customer, ensuring all information is passed to relevant departments and to monitor the setup team and ensure their work is of the highest standard and all rooms are set correctly.

This role will include:

• Overseeing key services and ensuring a fantastic experience for all of our guests
• Working with the bar Manager to establish and implement standards of performance within the department
• Ensuring the team is fully briefed and trained
• Creating an environment that promotes employee morale and pride

About you

• An experienced supervisor who has led teams in busy, food and beverage setting
• Passionate about quality food, wine and beverages and the use of seasonal produce
• An inspirational leader who develops your team and fosters excitement for our food and drinks offering
• Experienced in taking ownership over your department and achieving financial and guest targets
• Able to develop strong relationships with your guests, team, and colleagues

Belfry Benefits

Learning & Development

We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.

We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24‑hour GP services, and health cash‑plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.

Showing our appreciation

We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.

Making a difference

We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort‑wide levels to showcase our community contributions.

Our Values

Working here is more than ‘just a job’: we are a community that values each individual’s contribution and growth, whilst supporting each other’s success - regardless of department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren't just words; they're the foundation of our culture and the essence of who we are.

If you're seeking a place where you can contribute, grow, and have a lasting impact – then the Belfry Hotel & Resort is the place for you.