M&E Assistant

Allscreens Nationwide Ltd; Manchester; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Hotel room rates

Recognition vouchers

Thank You Week

Training programmes

Job summary

Leonardo Hotels in Manchester is seeking a Meetings and Events Porter who brings warmth and a can-do attitude to a busy events environment. You will set up, refresh, and clear rooms to the high Leonardo standard, greeting organisers and guests and ensuring every detail is covered.

You'll work as part of a vibrant M&E team, thrive under pressure, and enjoy perks like special room rates, recognition schemes, and ongoing training that supports clear progression within our hospitality network.

Qualifications

• Be yourself!
• Think on your feet to meet clients' needs- a great can-do attitude is spot on!
• Have great communication skills: you'll be greeting organisers, ensuring guests' needs are met and working with others to achieve the department's KPIs
• Be self-motivated and comfortable working alone at times
• Work well in a team during large events

Responsibilities

• Be yourself and deliver a warm, friendly service to guests and organisers.
• Set up, refresh and clear rooms to Leonardo standard during events.
• Collaborate with the M&E team to meet KPIs and ensure guest satisfaction.

Job description

As a Meetings and Events (M&E) Porter you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you'll be stepping into a busy role! This is a hands-on position within the M&E department; with great attention to detail you'll be setting up, refreshing and clearing rooms to the high Leonardo standard! You'll work as part of a vibrant team to ensure all guests have a first-class experience with us.

If you're our ideal M&E Porter, you will:

• Be yourself!
• Think on your feet to meet clients' needs- a great can-do attitude is spot on!
• Have great communication skills: you'll be greeting organisers, ensuring guests' needs are met and working with others to achieve the department's KPIs
• Be self-motivated and comfortable working alone at times
• Work well in a team during large events

Some of the perks you could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Ongoing job-related training programmes with clear paths for progression

We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

We look after our colleagues just as well as we look after our guests. Once you join a Limited Edition, you're part of the Leonardo community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!