LW259320 - Service Manager

NHS National Services Scotland; Aberdeen City; On-site; GBP 45,000 - 60,000; Full time

Job summary

NHS Grampian Occupational Health Services is inviting applications for a Service Manager on a 12-month fixed-term/secondment basis, 36 hours per week. Base: Foresterhill Lea, Aberdeen, with responsibility across NHS Grampian sites. Band 8A.

The role requires strong leadership to drive service development, governance and performance improvements, including administration, digital systems, finance, contracts and workforce management.

Qualifications

• Experienced manager with senior operational and business leadership.
• Ability to oversee administration, digital systems, finance, contracts, workforce resources and performance.
• Leads on demand, capacity, activity and waiting times, with recovery planning.

Responsibilities

• Lead the effective management and improvement of the service’s business and operational functions.
• Oversee digital processes, reporting, data quality and access arrangements.
• Provide assurance to senior leaders and governance groups.

Skills

Leadership

Operational management

Service improvement

Governance

Tools

G2 occupational health system

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

• Band 8A
• 36 hours per week
• Fixed term or secondment for 12 months
• Base: Foresterhill Lea, Aberdeen, with responsibility across NHS Grampian sites

An exciting opportunity has arisen to join NHS Grampian Occupational Health Services as Service Manager.

We are looking for an experienced and motivated manager who can provide senior operational and business leadership at an important time of service development and change.

Working closely with the Head of Service, Nurse Manager, clinical leads and the wider multidisciplinary team, you will lead the effective management and improvement of the service’s business and operational functions. This will include administration, digital systems, finance, contracts, workforce resources, performance, governance and service improvement

A key part of the role will be overseeing demand, capacity, activity and waiting times, while supporting practical recovery and improvement plans. You will also lead the continued development of the G2 occupational health system, helping ensure that digital processes, reporting, data quality and access arrangements support safe and efficient service delivery.

You will bring strong leadership and operational management experience, with the ability to manage competing priorities, lead teams through change and turn strategic aims into clear and achievable plans. You will be confident working with workforce, financial and performance information and providing clear assurance to senior leaders and governance groups.

This is an excellent opportunity for someone who enjoys working collaboratively, improving services and supporting teams to deliver high-quality outcomes. Experience of working in health, care or another complex service environment would be helpful. Occupational health experience is welcome but is not essential.

ADDITIONAL INFORMATION FOR CANDIDATES

AI-generated content for the completion of Supporting Statements may lack specificity and fail to address key criteria outlined in the job description. Personalisation is essential to convey individual skills, knowledge, and experiences effectively.

As a disability confident employer we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you need us to make any adjustments during the recruitment process, please let us know by contacting our recruitment team at the earliest opportunity. Email us at [e-mail].

Shortlisted candidates will be invited to attend the interview in person. Alternative arrangements or adjustments will be considered in the event there are circumstances that may prevent candidates attending in person to ensure it is inclusive and accessible to all.

Please note - If this post operates within Aberdeen City Low Emission Zone, you will be responsible for all costs associated with entering.

NHS Grampian forms one of the fourteen regional health boards of NHS Scotland and is responsible for providing health and social care services to a population of over 500,000 people living in Aberdeen, Aberdeenshire and Moray.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.