LV Field Operations Lead (Jointers)

ENWL; Kendal, Preston; On-site; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Annual bonus

25 days leave

Rewards portal

Pension scheme

Employee assistance programme

Professional development

Job summary

SP Electricity North West is seeking an LV Field Operations Lead (Jointers) to provide technical leadership and coaching across LV jointing. You will monitor safety, quality and productivity of direct labour and contractors, acting as the technical point of contact for operational teams and delivering expert guidance to ensure safe, compliant and efficient work.

You will lead performance reporting in Power BI, coordinate training and plan field resources while supporting business growth

Qualifications

• HNC Electrical Engineering (or working towards).
• Hold or has held operational authorisations enabling you to act as competent person to a level required for the role.
• Hold NRSWA accreditation and a valid UK driving licence.

Responsibilities

• Provide technical leadership across LV jointing operations and safety compliance.
• Monitor quality, safety and productivity of direct labour and contractors.
• Act as technical point of contact for operational teams and provide expert guidance.

Skills

Leadership

Stakeholder comms

Decision making

Customer service

IT systems

Driving licence

NRSWA accreditation

Safety risk assessments

Education

HNC Electrical Engineering

Tools

Power BI

Job description

A Fantastic Opportunity: LV Field Operations Lead (Jointers)

SP Electricity North West manages and invests in the power network that supplies electricity to the 2.4m homes and businesses across the North West. Our 2,400 colleagues manage the 13,000km of overhead lines, 44,000km of underground cables and thousands of electricity substations to keep power flowing and supporting green growth. We’re one of six distribution network operators in the UK and are regulated by Ofgem.

We’re proud that in December 2024 we were named Utility of the Year by Utility Week magazine who said we punched above our weight and used innovation to solve some of the industry’s most difficult challenges. Come and be part of our team and make a difference.

Now part of the Iberdrola and ScottishPower group, we’re collectively building smarter, greener electricity networks that will get Britain growing by investing in a better future, quicker.

What you'll be doing:

• Provide technical leadership, guidance and support across LV jointing operations, helping colleagues and contractors work safely, effectively and in line with company policies, procedures and standards.
• Monitor and review the quality, safety and productivity of both direct labour and contractor resources through site visits, audits and job reviews, providing coaching and constructive feedback to support high performance.
• Act as a technical point of contact for operational teams, responding to queries and offering expert advice to support the safe, compliant and efficient delivery of work.
• Undertake regular safety audits and promote a positive safety culture by encouraging best practice, reinforcing company standards and addressing unsafe behaviours where necessary.
• Support the evaluation, development and implementation of new workstreams, contributing operational expertise to business growth opportunities and continuous improvement initiatives.
• Produce and analyse performance, productivity and quality reports using Power BI and other business systems, providing meaningful insights and recommendations to management.
• Coordinate training, personal supervision and competency development for employees and contractors, while supporting succession planning and technical progression across the wider team.
• Manage field resource planning, including rotas, annual leave, training requirements and work allocation, ensuring appropriate coverage and deployment of skills across operational activities.
• Work closely with planning, design and scheduling teams to ensure projects are developed and delivered in line with company standards, operational requirements and customer commitments.
• Approve timesheets and resource allocations, ensuring the accurate recording of working hours, overtime and scheme-related costs.
• Support the resolution of customer concerns and contribute to delivering excellent service for both internal and external customers.
• Provide technical input to tendering, bid submissions and business development activities, helping secure and deliver new opportunities.
• Collaborate with managers and stakeholders across the business to improve processes, enhance quality, maintain compliance, increase operational performance and achieve business objectives.
• Lead and motivate the team to achieve operational targets, drive continuous improvement and deliver against business plan commitments.

Please note:

• Please note, whilst this is a leadership role, there will still be a requirement for the individual to carry out paid overtime utilising their operational live working authorisations
• In addition, if any internal applicants are currently undergoing on-job-training we will aim to honour any ongoing training / upskilling to support your career development

What you'll need:

• HNC Electrical Engineering (or working towards)
• DNO Cable Jointing experience or strong knowledge of the industry
• Hold or has held in the past, operational authorisations enabling you to act as competent person to a level required for the role
• Able to understand, receive and issue technical work instructions on the LV network
• LV Senior Authorised Person or strong working knowledge of the LV system is desireable.
• Create, capture and review health and safety related tasks and risk assessments
• Leadership experience of operational colleagues
• Able to communicate effectively with different stakeholders
• Excellent customer service
• Proven decision making skills
• Comfortable using standard IT systems and tools
• Hold a valid, full UK driving licence
• Hold New Roads and Street Works Act (NRSWA) accreditation

What we’re offering

We value your expertise. In return, you’ll receive:

• An annual bonus scheme
• 25 days annual leave
• An employee rewards portal offering discounts on several well-known brands
• A market-leading contributory pension scheme
• Employee assistance programme
• Opportunity for professional development through our L&D function.

Our Commitment to Inclusion

We’re proud to foster a workplace where everyone can thrive. We celebrate diversity and are committed to building a team that reflects the communities we serve. We believe that embracing our differences makes us stronger.

Any offer made will remain conditional until pre-employment checks are complete to a level deemed satisfactory by SP Electricity North West. Due to the of this role, the following pre-employment checks will be required; references from previous employers, a Medical Appointment, Disclosure and Barring Service (DBS), and a Drug & Alcohol test.

We reserve the right to close this vacancy early.