Delivery Manager (Craft)

ENWL; Kendal; In loco; GBP 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual bonus

25 days annual leave

Car allowance or Company Vehicle

Private Healthcare

Employee rewards portal

Market-leading pension scheme

Employee assistance programme

L&D development opportunities

Descrizione del lavoro

SP Electricity North West, part of Iberdrola and ScottishPower, seeks a Delivery Manager (Craft) to lead LV and 6.6kV/11kV inspection and maintenance crews across a defined area. You will champion safety, manage schedules, costs, and regulatory compliance, and spend time in the field supporting teams while driving continuous improvement.

You will oversee performance, manage resources, handle customer enquiries, and develop talent, with opportunities for leadership development and succession

Competenze

• Leadership experience in managing teams.
• Technical background and understanding of utility/electrical environments beneficial.
• Excellent verbal, written and numeracy skills.
• IT / mobile device literacy.
• Excellent customer service and stakeholder engagement skills.

Mansioni

• Lead craft teams within a defined area on LV and 6.6kV/11kV networks, ensuring safety and regulatory compliance.
• Drive delivery of inspection and maintenance activities, optimise workloads and manage resources.
• Promote productivity, conduct safety audits and uphold a strong safety culture.
• Oversee performance, control unit costs and provide timely management information for continuous improvement.
• Handle customer enquiries and complaints and support succession planning and talent development.
• Assist in incident response and resource securing during network events, including occasional out-of-hours work.

Conoscenze

Leadership experience

Technical background

Customer service

IT literacy

Stakeholder engagement

Descrizione del lavoro

SP Electricity North West manages and invests in the power network that supplies electricity to the 2.4m homes and businesses across the North West. Our 2,400 colleagues manage the 13,000km of overhead lines, 44,000km of underground cables and thousands of electricity substations to keep power flowing and supporting green growth. We’re one of six distribution network operators in the UK and are regulated by Ofgem.

We’re proud that in December 2024 we were named Utility of the Year by Utility Week magazine who said we punched above our weight and used innovation to solve some of the industry’s most difficult challenges. Come and be part of our team and make a difference.

Now part of the Iberdrola and ScottishPower group, we’re collectively building smarter, greener electricity networks that will get Britain growing by investing in a better future, quicker.

A Fantastic Opportunity: Delivery Manager (Craft)

As a Delivery Manager you will be responsible for managing the craft teams working within a pre-defined area on our Low Voltage and High Voltage network; this could include Overhead Line Workers, Cable Jointers and Fault Technicians.

This is a pivotal leadership role where you will be responsible for maintaining the highest standards of health and safety across SP Electricity North West, ensuring a safe working environment for colleagues, customers and contractors.

You will lead the delivery of all LV and 6.6kV / 11kV inspection and maintenance activities, ensuring a reliable and secure network in line with company policies and regulatory requirements.

As the successful candidate, you will drive excellent customer service, manage operational risks, prioritise workloads and coordinate resources to maximise business performance. As a visible and engaging leader, you will spend time in the field supporting teams, promoting productivity, conducting safety audits and championing a strong safety culture.

You will oversee team performance, manage unit costs and maximise regulatory incentive revenues, while ensuring the accurate and timely provision of management information to support continuous improvement. The role also involves taking ownership of customer enquiries and complaints, fostering a highly engaged and collaborative team environment, leading change initiatives, developing talent and supporting succession planning.

In addition, you will play a key role in incident response, securing resources and managing site activities during network events, including occasional work outside normal business hours when required.

The successful candidate must, at the start of employment have permission to work in the UK without sponsorship.

What we’re looking for

We welcome applications from individuals with diverse backgrounds and experiences who meet the following criteria:

• Demonstrable leadership experience
• Technical background and understanding, utility and/or electrical experience would be beneficial
• Excellent verbal, written and numeracy skills
• IT / mobile device literacy
• Excellent customer service and stakeholder engagement skills.

What we’re offering

We value your expertise and inclusive leadership and in return, you’ll receive:

• An annual bonus scheme
• 25 days annual leave increasing with length of service
• Car allowance or Company Vehicle
• Private Healthcare
• An employee rewards portal offering discounts on several well-known brands
• A market-leading contributory pension scheme
• Employee assistance programme
• Opportunity for professional development through our L&D function.

Our Commitment to Inclusion

We’re proud to foster a workplace where everyone can thrive. We celebrate diversity and are committed to building a team that reflects the communities we serve. We believe that embracing our differences makes us stronger.

Any offer made will remain conditional until pre-employment checks are complete to a level deemed satisfactory by SP Electricity North West. Due to the nature of this role, the following pre-employment checks will be required; references from previous employers, a Medical Appointment, Disclosure and Barring Service (DBS) check and a Drug & Alcohol test.

We reserve the right to close this vacancy early.