Human Resources Coordinator - Fixed Term

Hilton; Greater London; On-site; GBP 29,000 - 38,000; Full time

Benefits offered by this job

Service charge

Meals on duty

Development programmes

CSR initiatives

Team member travel programme

Perks at Work

Holiday allowance

Job summary

Waldorf Astoria London – Admiralty Arch is seeking a Human Resource Coordinator to join the pre‑opening team for a new luxury hotel opening later this year. The role focuses on HR administration, data integrity, and support for employee relations in a high‑calibre environment.

Ideal candidates will have prior HR experience in hospitality, a professional demeanor, and CIPD or equivalent qualifications. The position is a nine‑month fixed‑term contract within a world‑class Hilton luxury brand.

Qualifications

• Experience in a Human Resources function within hospitality is essential.
• Knowledge of CIPD or equivalent HR qualification is desirable.
• Strong communication and interpersonal skills with a professional demeanour.
• Confidential handling of information and discretion are required.

Responsibilities

• Deliver refined HR administration including contracts and confidential documents.
• Maintain accurate data entry in the hotel’s HR systems.
• Support employee relations with confidentiality and professionalism.
• Ensure recruitment processes including right-to-work checks are completed.
• Contribute to departmental goals and people-focused initiatives.
• Support training activities and preparation of materials.
• Oversee pay reviews, absence monitoring, and wage queries.
• Ensure mandatory safety, security and statutory training compliance.
• Respond to team member and management queries promptly and professionally.

Skills

Strong communication skills

Professional attitude

Flexibility

Ability to work under pressure

Teamwork

Impeccable grooming

HR systems experience

Education

Recognised HR qualification (e.g. CIPD)

Tools

HRIS experience

Job description

Job Description

Exceptional Hospitality Starts with You. Waldorf Astoria London - Admiralty Arch is seeking a Human Resource Coordinator to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.

This is a unique opportunity for an experienced luxury hotelier to join the founding team and help shape the guest experience at this landmark hotel.

Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants ‑ Coreus by Clare Smyth and Café Boulud by Daniel Boulud ‑ bringing together two of the world’s most celebrated Michelin‑starred chefs. Guests will also enjoy a world‑class spa, state‑of‑the‑art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.

Waldorf Astoria Hotels & Resorts is Hilton’s flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once‑in‑a‑lifetime experiences in the world’s most sought‑after destinations.

Please note this opportunity is on a 9 month fixed term contract

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’S #1 GREAT PLACE TO WORK 2026

Proudly voted by our Team Members

A World of Rewards

• Competitive salary + service charge
• Complimentary, nourishing meals provided while on duty
• Exceptional development programmes, designed to support and accelerate your growth at every stage
• Opportunities to make a meaningful impact through our industry‑leading Corporate Responsibility initiatives
• Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage
• High street savings through Perks at Work
• 28 days’ holiday, including bank holidays, rising to 33 days with length of service

We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience, consistently upholding the worldclass service standards recognised by Forbes.

Responsibilities

Here’s what you’ll do during a typical day:

A Human Resource Coordinator plays a key role in delivering an exceptional colleague experience by providing refined HR administration support while upholding employee relations and departmental objectives to the highest professional standards.

• Manage all HR administration, including employment contracts, correspondence, and confidential personnel files
• Ensure accurate, timely entry and maintenance of data within the hotel’s HR systems
• Support employee relations matters with the highest levels of confidentiality, including disciplinary, grievance, and capability processes
• Ensure full adherence to recruitment and selection procedures, including the completion of all required right‑to‑work and immigration checks
• Contribute to the achievement of departmental goals and people‑focused initiatives
• Support departmental training activities, including inductions, work experience placements, careers fairs, and preparation of training materials
• Manage pay reviews, absence monitoring, and wage‑related queries in line with company guidelines and legislative requirements
• Ensure mandatory training compliance relating to security, fire regulations, and health and safety legislation
• Respond professionally and efficiently to team member and management queries

What are we looking for?

Role

• Previous experience within a Human Resources function
• A positive, professional, and approachable attitude
• Strong communication skills with a natural ability to engage and support others
• A genuine commitment to delivering a high standard of service, both internally and externally
• Impeccable grooming and presentation standards reflective of a luxury environment
• Flexibility and adaptability across a variety of operational and business needs
• The ability to perform effectively under pressure
• Confidence working independently as well as collaboratively within a team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hospitality industry or experience within a hotel environment
• Working towards, or holding, a recognised Human Resources qualification (e.g. CIPD)

This opportunity is offered on a fixed‑term basis for a period of nine months

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award‑Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award‑winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world‑class brands, and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.