Luxury Store Manager & Client Experience Leader

VERSACE; Greater London; On-site; GBP 32,000 - 45,000; Full time

Job summary

Versace in London is seeking an Assistant Store Manager to lead a dynamic luxury retail team, drive sales and maintain the exceptional Versace service standard. You will manage client relationships, oversee in-store operations, and support store performance with strategic action plans.

The role requires 1-3 years of retail management experience in luxury, a relevant degree, and strong communication skills.Applicants thrive in a fast-paced environment and deliver premium customer experiences.

Qualifications

• 1-3 years' experience in retail management; luxury experience preferred.
• Bachelor's degree in Fashion or Business preferred.
• Strong knowledge of specialty retail and store operations.
• Proficient with POS systems and standard office software.

Responsibilities

• Analyze the business and propose action plans to reach qualitative and quantitative targets.
• Monitor store sales and KPIs; report on competitors and opportunities.
• Lead and develop the store team, driving high service standards.
• Ensure stock, backroom operations and VM standards are maintained.

Skills

Retail management

Luxury experience

Team management

Customer relationships

Sales leadership

Communication skills

Problem-solving

Education

Bachelor's degree in Fashion or Business

Tools

Retail POS system

Word

Excel

Email

Job description

Versace in London is seeking an Assistant Store Manager to lead a dynamic luxury retail team, drive sales and maintain the exceptional Versace service standard. You will manage client relationships, oversee in-store operations, and support store performance with strategic action plans.

The role requires 1-3 years of retail management experience in luxury, a relevant degree, and strong communication skills.Applicants thrive in a fast-paced environment and deliver premium customer experiences.