Luxury Brand Assistant Store Manager - Client Experience

Versace; England; On-site; GBP 32,000 - 42,000; Full time

Job summary

Versace is seeking an Assistant Store Manager to lead a dynamic luxury retail team and uphold exceptional customer service standards. You will develop staff, manage client relationships, and contribute to top-line growth through training, events, and strategic leadership within a high-energy store environment.

The role focuses on driving sales, maintaining brand standards, and fostering a positive team culture, with emphasis on brand ambassador responsibilities and accountable performance.

Qualifications

• 1-3 years’ experience in retail management – luxury experience preferred.
• Bachelor’s degree in Fashion or Business preferred.
• Strong interpersonal skills and an ability to maintain long-term relationships with clients.

Responsibilities

• Analyze business and propose action plans to reach qualitative and quantitative objectives.
• Review sales and KPIs with Store Manager.
• Prepare periodic reporting on competitors, product availability and market opportunities.
• Motivate and develop team through training and coaching.

Skills

Retail management

Luxury retail experience

Client relationship management

Team leadership

Communication skills

POS systems / Microsoft Office

Education

Bachelor’s degree in Fashion or Business

Tools

POS system

Job description

Versace is seeking an Assistant Store Manager to lead a dynamic luxury retail team and uphold exceptional customer service standards. You will develop staff, manage client relationships, and contribute to top-line growth through training, events, and strategic leadership within a high-energy store environment.

The role focuses on driving sales, maintaining brand standards, and fostering a positive team culture, with emphasis on brand ambassador responsibilities and accountable performance.